Rated 4.2 out of 5 by 554
Rated 5.0 out of 5.0 My (extended) stay at the Intercontinental - Makati
I was in Manila for business and stayed at the Intercontinental Makati. It was overall a great experience, I highly recommend this hotel. It wasn't just the great selection of food at Jeepney or the Executive lounge, not just the great service that I received while I was a guest there, the best feature of this hotel was the staff. They made my stay at the hotel truly enjoyable. Thanks Anne, Celez, Denisse, Hennie, Aldave. James and Gelo. Hope to see you guys again soon!
May 3, 2015
Rated 3.0 out of 5.0 Time for a major renovation
Hotel is really showing its age all over from lobby to restaurant, bar, lift, rooms and even its gym
Stayed there twice in 2 months each time for 2 nights. Somehow requests for king size bed never accommodated
Rooms were small and bathrooms functional at best.
overall stay service level is good but no matter how good service is there's no way to overcome physical infrastructure that is suffering from age.
May 2, 2015
Rated 5.0 out of 5.0 by ytm12 素晴らしいホスピタリティ
April 30, 2015
Rated 4.0 out of 5.0 by Narzran87 Difficulties to get Halal Food
This hotel is certainly not a hotel for Muslim tourist. They serve quite a lot of dishes containing pork from breakfast to dinner.
April 28, 2015
Rated 5.0 out of 5.0 by CAPECAM 3 Fantastic Stays
From the minute you are greeted by the doorman, it becomes apparent why this hotel is still such a firm favourite. Gracious and classic service that has been established and honed over the years. From the lobby staff, through to the housekeeping and restaurant servers there is an enthusiasm and desire to please, with training to match.
Perhaps most notable are the exceptional concierge staff. Globally Intercontinental pride themselves on their concierge. But here in Manila, they have the best of the best. Mayumi and her team go out of their way to ensure they track down those hidden gems in the city, be it a foodie tour guide, a table at an impossibly busy restaurant, in my case even an out of hours suitcase repairer and professional camera store.
Guests staying on the Club floors are treated to a truly exceptional breakfast buffet, with complimentary a la carte options. Great views from the club lounge, and a dedicated team of Club Intercontinental staff. The evening cocktails served on the 14th floor are an upmarket highlight to the stay
Rooms are very well appointed with high end linens, towels and toiletries.
The only criticism of an otherwise exceptional property is the service at Jeepney Restaurant can be a little chaotic and confused. This may be because the restaurant operates both buffet and a la carte in tandem, or just that during my stay there was a lot of junior staff under training.
The hotel was built at a time when Makati space was at less of a premium than it is now , and consequently the gardens play host to very large ( and very deep) swimming pool and adjacent shallow children pool. It is unusual for a city centre hotel.
The location is extremely convenient. In a city where traffic jams can equal those of Bangkok, its location adjacent to the Glorietta and SM shopping Malls, and a short walk from the boardwalk style restaurants at Greenbelt are a real plus
This is a hotel that is very aware that it is competing against newer, and seemingly more opulent properties, and goes the extra mile to provide an exceptional level of service, and real value for money at the luxury end of the market. I have stayed here 3 times in recent months, for over 20 nights in total and have no reason to look elsewhere for a great hotel when in Manila.
April 28, 2015
Rated 4.0 out of 5.0 by Watson Hai 地理优越，健身设施齐全，商务健身两不误
April 28, 2015
Rated 5.0 out of 5.0 by Edina 13 King and Queen treatment
It feels good to be greeted by such friendly happy and knowledgable staff. Presentation, cleanliness and attention to guest is great.
The presence of security do make you feel safe.
Food and it's variety at the Jeepney restaurant was amazing!
I highly recommend it to anyone and definitely we will come back soon.
April 27, 2015
Rated 4.0 out of 5.0 by Garrett007 Great Stay
I have a great stay at the Hotel. Wireless coverage at Swimming area is poor but staff,food and cleanliness were excellent.
April 26, 2015