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InterContinental Melbourne

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Hotel Reviews for InterContinental Melbourne
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 1176 reviews
90%
Recommend This Property

Ratings Breakdown

1176reviews

  • 5 Stars
    783
  • 4 Stars
    230
  • 3 Stars
    90
  • 2 Stars
    39
  • 1 Stars
    34

ビジネスのスタートにいいホテル

By

23 April 2017

club

部屋は広すぎず快適な広さ。デスクと椅子が部屋でパソコンの作業をするのに機能的なつくりとなっている。ベッドの広さも快適。1日のスタートを後押ししてくれる。

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Poor service recovery

By

22 April 2017

A couple of incidents made this stay less than ideal. Having spent the prior two days at another Intercontinental property, the Rialto Melbourne was disappointing. First, the welcome gift is miserly compared to others. I would not consider a welcome drink as an appropriate Ambassador gift. Second, the cleanliness leaves much to be desired. A dead cockroach nymph in the bathtub (which leaves me wondering how long has the tub been cleaned) and a bunch of staples on the floor (ouch) were certainly not the standard I expected from a 5-star property. Lastly the sleep quality was poor as the room faces the tram line and I could hear noise from the street even at midnight. Better sound insulation could be done.

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Chill out

By

21 April 2017

platinumelite

Great stay as always at the Rialto, best hotel in Melbourne.

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Fantastic customer service

By

21 April 2017

club

10/10 couldn't have been happier with our stay thankyou. Great location close to the station and Crown. So quiet

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Perfect in every way

By

21 April 2017

The room and staff were outstanding and were constantly there to help with all we asked

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Late check in! Rude breakfast staff

By

21 April 2017

Just disappointed as we could not checkin until 4:30 as our room was not ready.

Our lights in our rooms power was cut for about 1 hour

Also some staff where rude at breakfast time

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noisest stay I have had at this hotel, dissappoionting after so many years of staying and recommending this hotel

By

19 April 2017

Rooms was extremely noisy even on weekends with construction site commencing at 5am each morning right outside my window. Tolerable for one night but not when staying for 5 nights.

After discussions with management will give property one more go with next trip to Melbourne, if no improvement will move to other hotel for work and leisure

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Melbourne favourite

By

19 April 2017

platinumelite

We used to shop around and although we enjoyed the experience of staying at various hotels around Melbourne, we've settled on the Intercontinental Melbourne as our go to location when we stay now. Great staff, beautiful spaces and the perfect location for us - we just can't go past the Intercontinental and always walk away happily planning our next stay there.

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Excellent as expected

By

12 April 2017

club

Hotel is Grand in every detail. The whole hotel from the lobby, to dining to the guest rooms are lavishly appointed and very comfortable for wahtever type of stay you are there for

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home away from home

By

12 April 2017

recent short stay to catch up with friends, who nearly all ended up staying here as well. incredibly professional well trained team with friendly smiles and service all around. club lounge was v crowded so we were asked would we be happy to have our canapés and drinks in the main restaurant / bar area downstairs and that worked v nicely with our group of 7 around a big circular table which probably worked better than upstairs anyway.

great club junior suite made our short stay delightful. pick of stay was the b'fast which was awesome and a great omelette.

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Great Experience

By

09 April 2017

platinumelite

Great stay as always.
Service excellent and staff very courteous.

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Great hotel

By

09 April 2017

The hotel has a good feel about it, nice rooms and good bar / restaurant.

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