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InterContinental Nairobi

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Hotel Reviews for InterContinental Nairobi
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 772 reviews
90%
Recommend This Property

Ratings Breakdown

772reviews

  • 5 Stars
    435
  • 4 Stars
    230
  • 3 Stars
    58
  • 2 Stars
    37
  • 1 Stars
    12

Dated hotel but great service

By

20 July 2017

club

The hotel staff was amongst the friendliest, if not the friendliest ever encountered. They really made the property worth staying at. The only complaint is the condition of the hotel, it is a bit worn and dated. Not what I was expecting from an Intercontinental property. I would hope that there is some serious consideration into renovating that property.

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great room

By

19 July 2017

great room superb views. excellent service like you would expect from inter continental. The only point would be in the lounge o possible to get a full dinner instead of bitings available.

Free breakfast should be available to members at least.

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Great Service

By

14 July 2017

Sorry I do not have time for this, this inquery is much to long to reply

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ICH Nairobi

By

13 July 2017

Very good .. But status guests should be given access to the lounge, unfortunately this was not granted except for a payment of a daily rate of I think I was told $60

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Intercon Nairobi

By

13 July 2017

This is truly an exceptional property with a knowledgeable, friendly and responsive staff.

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Excellent stay

By

13 July 2017

The staff were incredibly helpful, our room was perfect, the breakfast was outstanding. We had a couple of minor issues that were quickly and very professionally dealt with. A surprise bonus was opening our curtains in the morning to the view of a Marabou Stork nest!

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地理位置还不错

By

13 July 2017

整体来说不错,干净,整洁,酒店除了比较老以外其他都还可以,就是当地人办事效率太低,错误的扣款三个多月了还没有被退回,等带中!

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Better options available in nairobi

By

12 July 2017

This hotel is not up to intercontinental standards. It might have been nice in 1978, but unless you are in a time machine, stay elsewhere.

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Excellent and memorable experience

By

12 July 2017

memorable experience, clean rooms nice customer care

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Hotel with very professional and friendly staff

By

10 July 2017

Staff go out of there way to ensure guests needs are taken care of.

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InterContinental Hotel Nairobi, July 2017

By

10 July 2017

Great stay, nice hotel, excellent service, really friendly stuff especially Ms. Jacklyne Gauti was extremely friendly and very helpful;
I definitely will stay again at InterContinental Hotel Nairobi;

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Sehr altes Hotel muss was getan werden

By

09 July 2017

club

Leider nicht standard von Intercontinetal und weit von entfernt .

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