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InterContinental Nairobi

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Hotel Reviews for InterContinental Nairobi
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 661 reviews
90%
Recommend This Property

Ratings Breakdown

661reviews

  • 5 Stars
    367
  • 4 Stars
    201
  • 3 Stars
    51
  • 2 Stars
    33
  • 1 Stars
    9

Fantastic stay

By

24 March 2017

club

Thank you Intercontinental Nairobi. You were nothing short of superb. Staff were very very friendly and anticipated my every need. I felt at home, away from home. Thank you and please please keep it up!

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Nairobi experience

By

20 March 2017

Great country, great culture, great people. Humble and Respectful. Wish to see more of these experiences delivered as expected, or more than expected. Cheers!

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位置绝佳,服务一流

By

20 March 2017

platinumelite

洲际的服务还是一如既往的一流,但房间整体较为老旧。但床铺非常舒适。位置绝对一流,方便各类商务活动,周边各个政府部门,还有会展中心等。

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Très confortable

By

19 March 2017

Lors de la réservation online le petit-déjeuner était compris dans le tarif.Il n'en a pas été ainsi lors du paiement.
La douche n'était pas confortable pour une personne avec un handicap

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Do not recommend

By

18 March 2017

Other hotels of similar status in Nairobi offer better services.

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BREAKFAST MATTER

By

16 March 2017

club

PLEASE ADD SOME VEGETARIAN BREAKFAST AS WE EAT ONLY BREAD

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Rooms run down

By

14 March 2017

platinumelite

For a five-star hotel this hotel was very run-down the rooms were not very clean we found a couple of cockroaches in the room. Room service meal was inedible and the air conditioner did not work. Thank goodness only there for one day

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Business trip

By

13 March 2017

platinumelite

It was wonderful stay. The staff were extremely friendly and very helpful. The room was clean.

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Great Place for Business Travel

By

13 March 2017

platinumelite

Great Place to Stay for Business or Leisure.
Any Requirements from Bedding to Food is Well catered for at Intercontinental Nairobi.
The Staff are all friendly and being a rewards member is really worth it. You are treated with Great respect being a member and you will definitely reap the rewards.
The chef at the Indian restaurant is the best. Catered perfectly to the food request and was like eating at home away from home.

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Poor housekeeping and Club lounge access

By

11 March 2017

platinumelite

Housekeeping did not make the room
Primitive facilities and food in the lounge

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Great experience in Nairobi

By

09 March 2017

IHG properties vary worldwide so this was a very nice experience in Nairobi.

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Gutes Rund-um Paket

By

09 March 2017

club

Für ein Hotel dieser Klasse hat hier alles was wichtig ist, gestimmt. Allenfalls der Fitnessbereich bedarf einer Überarbeitung/Akltualisierung. Die Geräte waren teilweise schwer zu bedinen (Touchpads), der Raum zu eng oder zu viele Geräte auf dem engen Raum. Es sind keine Fenster vorhanden und die Musik war zu laut. Aber alles andere war voll zu meiner Zufiedenheit.

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