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InterContinental Nanjing

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Hotel Reviews for InterContinental Nanjing
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.6

based on 1472 reviews
90%
Recommend This Property

Ratings Breakdown

1472reviews

  • 5 Stars
    1020
  • 4 Stars
    320
  • 3 Stars
    89
  • 2 Stars
    26
  • 1 Stars
    17

服务到位

By

23 June 2017

club

check in 很及时,酒店服务人员培训比较到位。到店给免费升级了房间,位于紫峰大厦,视野也很不错,楼下有商场直通通道,总体好评

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想再次入住的酒店

By

23 June 2017

南京洲际是一间指要到南京就想去入住的酒店,位置,景观,房间,都是让人很满意,早餐,下午茶很棒,景观看着玄武湖真是美

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湖景一流,服务很好

By

22 June 2017

platinumelite

升级到了湖景房(很喜欢面对玄武湖和钟山的感觉),也送了一份早餐。当然,位置很棒,服务和洲际品牌相配。一般去南京都在洲际了。但还是希望有更好的泳池与健身中心服务。

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好环境,好服务

By

20 June 2017

club

地理位置优越,面湖房间更是使人赏心悦目。房间设施齐全,整洁安静,床铺舒适柔软。早餐丰盛,味道也不错。酒店员工热情,服务周到。出行便捷,地铁打车都很方便。唯一遗憾的是办理入住 、退房等候时间较长。

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区位优势明显

By

20 June 2017

club

最大的好处在于位置绝佳,位于南京第一号楼紫峰大厦,和洲际其他酒店相比没多大变化,一如既往,性价比略低,尤其是晚餐

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享受洲际的礼遇

By

20 June 2017

platinumelite

入住洲际酒店是一种享受,宾至如归。希望能继续享受入住洲际酒店的愉悦,特别感谢前台人员的细心周到的服务,同时礼宾的服务也是相当贴心

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房间很好

By

19 June 2017

房间很好,视野开阔,就是空调太冷了。交通很方便,感觉自助餐没有其他洲际丰富,大堂不是很大,登记需要加多人手,排队很长

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礼宾部服务一流,细节十分到位!

By

19 June 2017

这次洲际入住体验十分好,
首先,入住时有专人安排排队通道,帮客人拎行李,确保精英会员的待遇不是形同虚设,同样也保证了大堂安静的环境!
其次入住时候女友入住时把身份证丢了,前台特地联系礼宾部小哥带我们去了附近的派出所,全程陪同而且办理临时证明手续熟练,十分感动!
然后前台接待态度特别好,在官网订了房间给升到了62楼湖景房,欢迎水果也即使送到。由于是洲际的重视客户,商量了很久前台给了早餐,甚是感谢。
下午出去玩,晚上回来的时候发现客房部已经把窗帘关起来,十分注重客人隐私,同时拿出了浴袍,把被子重新铺过,十分细节!
早餐位于45楼的云端餐厅,有各式食物,十分丰富,而且就餐环境好,视野广,位置宽敞,体验十分棒!
Check out的时候大堂经理看我在等待就立刻上前询问,帮我们拎包裹,办理行李寄存。退房仅用了半分钟,十分注重细节!
下次还会入住,再次感谢洲际的礼遇!

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早餐丰富,但人太多

By

18 June 2017

club

早餐种类很丰富,但餐厅拥挤,较嘈杂,与邻桌距离太近,座位离餐台比较近,走过的客人会影响用餐,部分区域排气系统不好,油烟味重

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很舒适的住宿体验

By

18 June 2017

第二次入住南京洲际,服务依然如故,管家非常贴心,很多小细节都处理的很好,实属不易,必须满赞。设施不用多说,很新很OK。送餐服务很不错,延续了过往的品质,菜品质量还可以。早餐厅服务建议提升,三个早餐,三种不同的感觉,服务品质整体是下降的状态。餐厅角落有食物残渣,我坐的位置地上还有一把餐刀。建议关注一下。整体基本满意,细节还需要改善。

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作为会员没有获得积分很遗憾。

By

15 June 2017

在南京洲际住了一晚,酒店楼层不错,就是换电梯稍有不便。整体环境不错,视野极佳。但是作为会员没给积分不合理。

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一如既往的温馨服务

By

15 June 2017

第二次入住,依然舒服温馨的体验。客房管家基本达到了事无巨细的服务品质,很赞!早餐品质不错,细节上有待进一步提高。大堂吧是不是要增收人手。45层咖啡蛮好,风景大赞。整体满意。

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