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InterContinental New Orleans

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Hotel Reviews for InterContinental New Orleans
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 1054 reviews
84%
Recommend This Property

Ratings Breakdown

1054reviews

  • 5 Stars
    593
  • 4 Stars
    229
  • 3 Stars
    98
  • 2 Stars
    76
  • 1 Stars
    58

Friendly staff, comfy bed, and a decent gym

By

28 April 2017

club

The moment we checked in, the hotel staff at the front desk was very friendly and welcoming. They were thorough, professional, and I couldn't have asked for more. In the room, the bed was super comfy–firm support, but not the feeling like you're sleeping on a box. The variety in pillows was perfect, since I like softer pillows and my partner likes firmer ones.

The gym was great—it didn't feel claustrophobic and there was a nice range of machines for cardio and lifting. The one sad thing was the pool—it was pretty much a kiddie pool and the water level was almost a foot below the side, which seemed awkward.

Other than that, there wasn't much else I could complain about.

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Intercontinental New Orleans

By

27 April 2017

club

Overall I had great experience. I was staying in N.O. For work. I had a very busy evening so coming back to my room and having a great shower and great bed to sleep on was rejuvenating.

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Sr

By

26 April 2017

club

Excellent location just outside the madness of the quarter but also accessible to riverwalk and the WWII museum . The best perk is being right across the street from The ajohn Besh Restaurant Luke for happy hour and dinner

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Excellent service

By

26 April 2017

club

First room was close to the elevators and we thought they were very loud. Plus, the toilet was leaking. The front desk promptly arranged to have us moved to a new room. They also offered to move our bags for us because the room wasn't ready yet. Very accommodating and nice about the whole thing. Bar staff also attentive and friendly.

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Good location

By

26 April 2017

This is a good location and very nice hotel... I feel a little pricey...

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Great Customer Service

By

26 April 2017

club

Leslie Peters during on conference had
Exceptional customer service and
Leadership skill to accomdate cwa conference we were proud to have him as our break person and during hospitality. Thanks

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Wedding weekend

By

26 April 2017

The staff was more than polite and helpful. Room was clean. A/C worked great. I was a bit disappointed there was no refrigerator in the room. We had to keep getting fresh ice to keep our cooler cold, ended up throwing food away.

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Just about right for the price and location

By

25 April 2017

club

We had a pleasant stay. The few minor issues we ran into weren't enough to really affect the vacation.

I'd return to the hotel on future visits and feel a bit more confident now that I've had experience with the hotel's quirks.

I'd warn anyone coming here for the first time to do a street view on Google Maps and get a good sense of where the entrance is. Waze, Google Maps and our Uber drivers all had consistent problems getting to the front door during the stay.

The hotel food was quite enjoyable but I would avoid the drinks (coffees and mixed bar drinks) on future visits as they were a bit disappointing.

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NOLA Trip

By

24 April 2017

club

All was very good. Room service prices could be better and the wifi was absolutely terrible. I couldn't get any work completed.

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Comfortable bed and well designed room

By

23 April 2017

club

Our favorite aspect of the New Orleans property is between it's location and the restaurant. Our Triplets love the room with it's comfortable bed and great view of the city.

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Great location

By

23 April 2017

club

Located between the French Quarter and the Garden District, the hotel is a very walkable (or short ride) distance from most things that a first time NOLA visitor wants to see.

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Very nice hotel

By

22 April 2017

club

I would recommend. Far enough away from the partying to get a good night sleep, but close enough to walk.

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