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InterContinental New Orleans

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Hotel Reviews for InterContinental New Orleans
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 1132 reviews
84%
Recommend This Property

Ratings Breakdown

1132reviews

  • 5 Stars
    647
  • 4 Stars
    242
  • 3 Stars
    104
  • 2 Stars
    77
  • 1 Stars
    62

Love the Front Desk Folks!!!

By

19 julio 2017

club

The Front Desk personnel were amazing! Devin was so good to us. He actually drew maps for us when the preprinted one confused us a bit. He recommended great eating places. We enjoyed all of them. I really liked that my son who is 17 was afforded the same respectful treatment as I was. The only other way my stay could have improved is if there were Beignets being served in the lobby:)

This will be my go to hotel! Thanks for everything!

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Wonderful staff and great location!

By

19 julio 2017

Very nice rooms with awesome views! Staff was very accommodating, especially Erik. He was very knowledgeable and made us feel welcomed!!
Bourbon street is a quick 10min, $6.50 cab ride away (for two people) and cabs are waiting right out front. Several wonderful restaurants within walking distance (5-7mins walking). Mother's Diner and The Ruby Slipper are the best and our favorite restaurants which happen to be right around the corner from this hotel. Valet parking that was offered was quick. We will for sure stay here going forward for all our New Orleans quick get away trips!

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Great room

By

18 julio 2017

platinumelite

Extremely comfortable bed and pillows. Room was execellent

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Ideal location. Wonderful staff.

By

17 julio 2017

club

Highly recommend this hotel to anyone staying in New Orleans. The staff are genuinely interested in making your time in ther hotel pleasant, and memorable.

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Amazing property

By

17 julio 2017

Great service. Great location. Great food. Great room!
If you want the best in New Orleans stay here! Staff is amazing.

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Convenient and Comfortable

By

16 julio 2017

The Intercontinental on St. Charles Street, New Orleans, is one of my favorites anywhere. It happens to be next door to a major client - and obviously that is a factor. But that said, it is one of my favorites for other reasons.

Breakfast is excellent value and with good choices. The bar food the same - try the crawfish pie of the crab bisque! And the staff are friendly and helpful. The general ambience of the hotel is warm and inviting and its location to all the main attractions is also a plus.

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Lack of staff and hotel quality

By

14 julio 2017

When I first checked in even though I want a little bit later we still had a wait for our room because it wasn't clean so they told us just wait over there instead of saying would you like to go to the bar or would you like to go into the dining room or would you like a staff member to show you around the hotel while we wait for room when we approach our room they look like the beddings on the bottom ripped up by a dog . And I also had A dirty robe brownish hanging up in the closet so then I called them to remove that which they didn't but they ended up bringing meat two robes about six hours later when I had a call again.

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Comfortable bed and quiet room

By

12 julio 2017

club

We stayed one night at the hotel and the hotel appeared very full for a music festival that was in town. We were very impressed by the quality of the linens and one of the most comfortable beds I have ever slept in. It was amazing how quiet the rooms were as well. We will definitely stay there again.

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Great place to sleep and eat

By

10 julio 2017

club

Great place with good food and drinks readily available. Pool could have been a little bigger.

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Everything I needed, great value

By

09 julio 2017

club

The room was spacious, clean, and comfortable. The lobby was nice and the staff was nicer. I was part of a hotel block for a conference and impressed that hotel was so nice considering what we paid, really a great value.

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Beautiful hotel

By

09 julio 2017

The hotel lobby has beautiful decorated, verry elegant. The room was very comfy and homey, again beautiful decor. I will defamatory book this hotel again. My only complaint is the walls seem to be thin because you can hear the door slamming in the hallway and people or housekeeping knocking.

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Nice hotel

By

08 julio 2017

platinumelite

Nice staff, clean hotel, excellent room at a good price!

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