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InterContinental Osaka

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Hotel Reviews for InterContinental Osaka
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1194 reviews
97%
Recommend This Property

Ratings Breakdown

1194reviews

  • 5 Stars
    963
  • 4 Stars
    174
  • 3 Stars
    32
  • 2 Stars
    14
  • 1 Stars
    11

Nice but Expensive with Uneven Service levels

By

23 March 2017

Overall a very beautiful hotel, well appointed and in a great location! About a 10 minute walk from Osaka JR Station. However, some problems with hotel. There is no recognition of Ambassador or Platinum Club status! Prices of drinks at Cafe is quite shocking! Rooms provide value for money but not F&B. Swimming pool was nice although temperature at the pool area was kept quite high, resulting in stuffiness. Gym and pool staff were great though!

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Concierge service was excellent

By

22 March 2017

club

We came to Japan for a 2-week trip including a 3D2N stay in Osaka. We asked the ICO concierge team to make quite a number of restaurants booking for us. Their efficiency was world class and they paid their best effort to help us secure everything.

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素晴らしいチームワーク

By

21 March 2017

club

チェックインしてすぐに出かけましたが、その前に早朝ジムで使用するウェアをお部屋に届けるようお願いしました。
対応が非常に的確でした。

チェックアウト後のコンシェルジュではレストランのお伺いをしましたが、これも予算、雰囲気などイメージに合ったものを提案いただきました。

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回到大阪洲际就像回到家一样

By

21 March 2017

贴心的服务,完美的设施,专业的知识技能,这一切支持了大阪洲际在大阪地区的酒店地位。
希望改进的就是自从餐厅上了米其林的星级,个人觉得反而不如以前了,无论是菜单的内容和菜肴不如以前好吃了。当然这只是我个人的意见,毕竟众口难调。

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快適だったレジデンスタイプ

By

21 March 2017

club

今回の滞在でレジデンスタイプの部屋へ初めてアップグレードされたが、想像以上に使い勝手がよく気分よく滞在することができた。ちょっとした不便さとしてはオーブンレンジの使い方がわからず、ネットでマニュアルを探して使うことになったことだ。簡単なマニュアルがついていれば便利だったと思う。

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Good stay as usual

By

19 March 2017

club

Check in procedure was great, the staff took good care and was very smooth. Just as needed not overdone but satisfied my needs and was very considerate of my time allowance

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スタッフのホスピタリティと施設のセンスがGOOD

By

17 March 2017

club

適宜必要なサービスを過不足なく提供いただきました。
施設のセンスも華美でなく、落ち着いていてよかったです。特に、プールとスパは大阪の中心で、リゾート宿泊施設の気分を味わえて満足しました。唯一、ラウンジでの朝食に和の要素がもう少し加わると、外国の方も喜ばれるのではないでしょうか。

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クラブフロア

By

17 March 2017

club

久しぶりにホテルライフを満喫したかったので、クラブフロアを選択したのですが、滞在中のサービスに大満足です。
また泊まりに来たいと思える宿泊でした。

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Best room

By

17 March 2017

club

Best room I've ever been in in Japan. Spacious, bright, and well-designed.

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每日清潔

By

16 March 2017

每日房間整理清潔部分:碗盤沒有全部清潔
其餘部分都很棒
櫃檯接待人員及room service都很棒
床鋪舒適 空間感很棒
謝謝專業的服務人員

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ホテル滞在を心ゆくまで満喫できるホテル

By

16 March 2017

club

ホテル滞在をメインに利用しました。
色々なホテルに泊まっていますが、こちらのプールやフィットネス、スパはとても素晴らしく大満足です。
スタッフさんも感じがよく緊張することなくのんびりできました。
プールサイドでマッサージやヨガも受けられ
私のような女性ひとり旅にはもってこいのホテルでした。

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Grand Experience

By

15 March 2017

One of the top three Intercontential Hotels that we have stayed in. The room was spacious, storage areas were plentiful so that we could unpack all our suitcases, which is hard to do in most hotels. The location is within a easy five minute walk of the Osaka station through a couple of major shopping areas. The main resturant is very reasonable priced for breakfast and very good value for money. The staff are very well presented and have a smile that makes your feel very welcomed as soon as you make contact. The amentities are fantastic for a relaxing stay. Beds are very comfortable and the room termpature is easily adjusted even in big room.

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