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InterContinental Osaka

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Hotel Reviews for InterContinental Osaka
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1197 reviews
97%
Recommend This Property

Ratings Breakdown

1197reviews

  • 5 Stars
    964
  • 4 Stars
    176
  • 3 Stars
    32
  • 2 Stars
    14
  • 1 Stars
    11

最高のアクセスと素晴らしいサービス

By

25 March 2017

club

とにかく利便性は抜群の場所にあります。
到着後、チェックインに対応して頂いた女性スタッフの方が
とにかく素晴らしかった。笑顔、グレードアップの対応、など。その時点で素晴らしいホテルなんだと思い込んでしまいました。また是非宿泊したいと思います。

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还算不错但没刚开业那会好了

By

25 March 2017

服务感觉没有刚开业那会好了,当然日本整体的服务业水准比较高所以还是可以的。酒店所在的商场很大,许多吃的东西所以酒店的餐饮业就没怎么太多光顾。

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フロント・コンシェルジュスタッフの対応は素晴らしい

By

24 March 2017

部屋は清潔で快適に過ごせました。
概ねスタッフの方の対応は素晴らしかったが、ルームダイニングスタッフのみ笑顔もなく、愛想もない。その1点のみ残念でした。

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Nice but Expensive with Uneven Service levels

By

23 March 2017

Overall a very beautiful hotel, well appointed and in a great location! About a 10 minute walk from Osaka JR Station. However, some problems with hotel. There is no recognition of Ambassador or Platinum Club status! Prices of drinks at Cafe is quite shocking! Rooms provide value for money but not F&B. Swimming pool was nice although temperature at the pool area was kept quite high, resulting in stuffiness. Gym and pool staff were great though!

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Concierge service was excellent

By

22 March 2017

club

We came to Japan for a 2-week trip including a 3D2N stay in Osaka. We asked the ICO concierge team to make quite a number of restaurants booking for us. Their efficiency was world class and they paid their best effort to help us secure everything.

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素晴らしいチームワーク

By

21 March 2017

club

チェックインしてすぐに出かけましたが、その前に早朝ジムで使用するウェアをお部屋に届けるようお願いしました。
対応が非常に的確でした。

チェックアウト後のコンシェルジュではレストランのお伺いをしましたが、これも予算、雰囲気などイメージに合ったものを提案いただきました。

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回到大阪洲际就像回到家一样

By

21 March 2017

贴心的服务,完美的设施,专业的知识技能,这一切支持了大阪洲际在大阪地区的酒店地位。
希望改进的就是自从餐厅上了米其林的星级,个人觉得反而不如以前了,无论是菜单的内容和菜肴不如以前好吃了。当然这只是我个人的意见,毕竟众口难调。

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快適だったレジデンスタイプ

By

21 March 2017

club

今回の滞在でレジデンスタイプの部屋へ初めてアップグレードされたが、想像以上に使い勝手がよく気分よく滞在することができた。ちょっとした不便さとしてはオーブンレンジの使い方がわからず、ネットでマニュアルを探して使うことになったことだ。簡単なマニュアルがついていれば便利だったと思う。

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Good stay as usual

By

19 March 2017

club

Check in procedure was great, the staff took good care and was very smooth. Just as needed not overdone but satisfied my needs and was very considerate of my time allowance

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スタッフのホスピタリティと施設のセンスがGOOD

By

17 March 2017

club

適宜必要なサービスを過不足なく提供いただきました。
施設のセンスも華美でなく、落ち着いていてよかったです。特に、プールとスパは大阪の中心で、リゾート宿泊施設の気分を味わえて満足しました。唯一、ラウンジでの朝食に和の要素がもう少し加わると、外国の方も喜ばれるのではないでしょうか。

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クラブフロア

By

17 March 2017

club

久しぶりにホテルライフを満喫したかったので、クラブフロアを選択したのですが、滞在中のサービスに大満足です。
また泊まりに来たいと思える宿泊でした。

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Best room

By

17 March 2017

club

Best room I've ever been in in Japan. Spacious, bright, and well-designed.

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