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InterContinental Osaka

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Hotel Reviews for InterContinental Osaka
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1206 reviews
97%
Recommend This Property

Ratings Breakdown

1206reviews

  • 5 Stars
    970
  • 4 Stars
    179
  • 3 Stars
    32
  • 2 Stars
    14
  • 1 Stars
    11

Great room and hotel; terrible concierge

By

29 March 2017

club

Please see my previous words. We had a great stay but it was disappointing that the concierge service was so lacking in spirit.

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大阪住宿最佳选择

By

29 March 2017

不得不说ICO的位置真的太赞了,我们一致觉得比梅田蓝天大厦的景观感觉更好,夜景好棒,房间还可以看到朝阳和朝霞,非常惊喜的体验。 感觉就像花钱住在了景区里的感觉。第一次选择洲际的行政待遇,同学表示无论是酒还是咖啡的品质都甩星巴克几条街。茶用的都是TWG的(貌似还有合作,因为有ICO专门的口味~)。每天还免费提供胶囊咖啡和TWG的茶,太赞了!!!当然在日本的实物没有大中华区的洲际丰富,但就日本的环境来说,已经非常良心,水果种类丰富,自助比较偏西式,行政待遇还可以点餐。每晚turndown服务后还有小礼物送上,so sweet~4楼的温泉也很赞,里面的洗浴用品都是资生堂的,比房间里面的品质赞。唯一的缺点就是空调声音略大,晚上睡觉的时候会微微有点影响,感觉之前住千岛湖洲际的时候空调声音没有辣么大,基本是感觉不到空调存在,但是温度很舒适那种。

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素晴らしい部屋とサービス

By

29 March 2017

club

部屋は広く清潔で、設備は新しく素晴らしいです。
スタッフのホスピタリティは完璧です。
クラブラウンジでのアフタヌーンティーも非常に美味でした。惜しむらくは同ラウンジで食べられるステーキが固かったことですが、これは焼き加減の問題かもしれません。
大阪で最も素晴らしいホテルの一つです。

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Best hotel and great service

By

29 March 2017

platinumelite

The hotel was amazing. The staff here were extremely helpful and courteous. The room view was amazing as well. Everything was just great. Robes and slippers were provided. As well as bottled water which was very nice. The process for Check in and check out was very smooth. I would stay here again next time I am in town. I am definitely recommending this hotel to friends and family.

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素晴らしいホテル

By

27 March 2017

スタッフの方の対応がとても素晴らしく、よい一日を過ごすことができ、大変よかったです。朝食もとてもおいしかったです。

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大阪洲际

By

27 March 2017

platinumelite

看了评价很期待大阪洲际,说实话,比起千岛湖洲际或是别的洲际度假酒店,也就是中规中矩而已。服务贴心态度友善,团队英语都很好,交流顺畅。由于临近生日,房间已经安排了玛卡龙和果冻。房间面积较大,但是没有放行李的地方,只有在进门的衣柜里有一个很小的放置处,我有2个28寸的箱子,就是平铺在地上过了三天!2612房间没有任何景观,楼下工地,并近距离另一栋楼。我们天天外出,没有太大所谓。清洁度不高,牛奶的污渍还残留在桌子上,地上垃圾没有完全清理。细节不到位。4楼有健身房和浴室,可惜没有时间。如果8点前用早餐每位2500日元。酒店还可以免费安排到机场大巴站的出租车。

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Prime Location and Service

By

27 March 2017

club

I stayed at ICH Osaka for 3 weeks with business purpose. The location is very convenient, the ambience of the hotel is amazing and the service is excellent. I will stay with them again for my business stay in Osaka again.

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Best Intercontinental in Japan

By

26 March 2017

Excellent stay and will definitely be back. Awesome staff and overall one of my best interconti stays. Well done & thank you

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Second to none

By

26 March 2017

I doubt the Osaka InterContinental experience will disappoint you. Hotel personnel will make you feel special from the minute you walk through the door right up until you check out. I highly recommend this hotel if you want to stay in exceptionally elegant surroundings, sleep in 'Heaven' and be treated as if you were the only person staying there. Rare! I do warn you, however, that if you are on a sightseeing visit you probably won't want to leave your room/the hotel.

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最高のアクセスと素晴らしいサービス

By

25 March 2017

club

とにかく利便性は抜群の場所にあります。
到着後、チェックインに対応して頂いた女性スタッフの方が
とにかく素晴らしかった。笑顔、グレードアップの対応、など。その時点で素晴らしいホテルなんだと思い込んでしまいました。また是非宿泊したいと思います。

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还算不错但没刚开业那会好了

By

25 March 2017

服务感觉没有刚开业那会好了,当然日本整体的服务业水准比较高所以还是可以的。酒店所在的商场很大,许多吃的东西所以酒店的餐饮业就没怎么太多光顾。

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フロント・コンシェルジュスタッフの対応は素晴らしい

By

24 March 2017

部屋は清潔で快適に過ごせました。
概ねスタッフの方の対応は素晴らしかったが、ルームダイニングスタッフのみ笑顔もなく、愛想もない。その1点のみ残念でした。

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