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InterContinental Qingdao

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Hotel Reviews for InterContinental Qingdao
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1258 reviews
95%
Recommend This Property

Ratings Breakdown

1258reviews

  • 5 Stars
    1001
  • 4 Stars
    201
  • 3 Stars
    37
  • 2 Stars
    8
  • 1 Stars
    11

海尔洲际——洲际集团的服务“颜值担当”!

By

19 July 2017

1、青岛奥帆中心,无可复制的位置
2、知道带老人和孩子来度假,马上安排了两个相邻的房间,其中一间还给升级了海景房,赞!
3、知道有幼童入住,晚上回房即看到床上用心折叠的一只可爱的小白兔。还留纸条告知留了一个儿童枕,大赞!
4、第二天傍晚在大堂打车,Sunny作为迎宾看到我们有老人和孩子立时帮忙打车,结果不知什么原因来车拒载。我们都觉得没什么,Sunny一直道歉,晚上回房间,两个房间各送了一个果盘,Sunny还发短信过来表示歉意……真是服务好到不好意思了
5、每一位酒店员工都是微笑相迎,房间保洁员大姐看到我们开了一瓶标价90多元的矿泉水,还告诉我们那个水太贵。如果房间水不够喝就打服务电话,她们会给多送些瓶装水过来的……
最打动人的服务,莫过于真诚!谢谢海尔洲际的每一位员工,让我们一家的青岛之行留下难忘的美好!

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服务周到

By

19 July 2017

club

酒店服务符合洲际的水准,酒店设施维护略欠缺;宾客部的Jessica非常耐心解决了我所有的问题,包括清洁房间的女孩知道我喜欢吃桃子马上就有服务人员送了过来,非常感谢!

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位置很好,服务一流

By

19 July 2017

积分兑换了3晚, 由于飞机取消,预定出了些状况,最终还是完美解决,第一晚没有入住的积分还退给了我. 意外的惊喜. 酒店的房间很舒适, 也很安静. 酒店位置很好.天下一品中餐厅用大众点评购券的话, 还是很实惠的. 值得推荐!

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Great lounge with competitive price & beautiful scenery

By

19 July 2017

Located nearby Marina Centre and very wonderful club lounge.
If stayed at there, pls go ahead club lounge necessary.

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服务一流,酒店位置好

By

18 July 2017

platinumelite

服务一流,酒店位置好。
但价格很高,特别是在旺季时,价格太高了!。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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感受

By

18 July 2017

club

房间装修老化,风格沉闷,枕头舒适度一般。前台服务热情、体贴,提前询问离开时间,提前预留开发票信息,节省客户时间,积极推荐客户办理会员卡,扩大酒店品牌推广力度。

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地理位置非常好,适合度假

By

18 July 2017

入住时在前台给升级到行政楼层,酒店的位置非常好,早餐一般,周末两天也没有什么特别的菜式,旅游团队特别多,前台乱哄哄的,退房时间长。房间里的家具很旧,让人不敢相信是洲际酒店。

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洲际人生 值得一来

By

18 July 2017

每次入住青岛洲际,都能有宾至如归的感觉,从酒店前台,到客房安排,从行政酒廊,到全日餐厅,每一处都能看到员工们熟悉的笑容。此次特别表扬宾客关系部Sharon,非常用心地照顾了我的此次入住,感谢!

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服务一流

By

18 July 2017

青岛海尔洲际酒店的每个员工都是发自内心的为我们每个宾客服务,并且服务非常到位,无论是出门指路或者客房服务都可以很快很好满足我们,酒店硬件固然重要,但就我个人而言,我更看重酒店软件比如服务之类 ,感谢海尔洲际带给的美好的入住体验和感受。

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This is what an Intercontinental should be

By

18 July 2017

platinumelite

Very friendly staffs and excellent service. My wife and I had our anniversary night here and it was amazing. Very luxury and modern hotel. Great location as well.

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空调不行 设施比较老 调查问卷的要求太多

By

18 July 2017

platinumelite

空调太老旧 白天房间温度较高 希望可以更换空调系统 酒店标识不够清晰 提交不了 我是提意见 不是写报告 请注意

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舒适的体验

By

18 July 2017

带娃度假,选择了海尔洲际,酒店位置很好,员工服务有加分,宾客关系主任Lena亲自打电话询问入住情况,房间升级还送了水果,棒棒哒!早晚餐可选择也挺多,客房舒适度挺好,如果有机会会再次选择海尔洲际~

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