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InterContinental Qingdao

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Hotel Reviews for InterContinental Qingdao
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1192 reviews
95%
Recommend This Property

Ratings Breakdown

1192reviews

  • 5 Stars
    949
  • 4 Stars
    191
  • 3 Stars
    34
  • 2 Stars
    7
  • 1 Stars
    11

注重细节,感受温暖

By

23 June 2017

酒店的服务注重细节,为住店旅客根据需要提供专门的睡枕,入住酒店时门口有引导员,主动提供服务,回答问题,热情周到,水平一流。酒店的设施一流,又有海边这一得天独厚的优势,窗外景色好美,令人心旷神怡。

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态度友好

By

22 June 2017

从前台入住到离开酒店,我感觉每位接触过的员工的态度都很好,让我有宾至如归的感觉。而且他们也非常位客人着想。

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服务一流

By

20 June 2017

platinumelite

住过最好的洲际酒店,没有之一。服务没得说,早餐很赞!每次入住之前都会来电至少一次询问我到店时间,并说明帮我升级的房型,入住前就已经准备好欢迎水果等。早餐质量很好,服务也很好,非常注重客户体验!总体来说非常好!

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环境优美

By

20 June 2017

地理位置绝佳 服务很专业,互联网服务稳定。希望可以更换部分电视机。加强餐饮原料的采购品质。宾客关系部经理很专业。

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早餐很赞

By

19 June 2017

入住酒店时工作人员态度不错,给免费升级了海景,视野好,小瑕疵是窗户外立面不够干净。早餐很赞,品种很多,有不少本地特色美食,味道也很好

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地理位置非常好,服务一流。

By

19 June 2017

platinumelite

地理位置非常好,工作人员的服务也非常好,装修稍微有些陈旧,酒店大堂不是特别气派。综合来看,还是很不错的酒店,下次应该还会选择入住。

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Excellent Experience in InterContinental Qingdao

By

19 June 2017

platinumelite

Friendly staff, member recognition, free upgrade. What else can I expect?

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房间的分类

By

18 June 2017

club

一般酒店,特别是国外的酒店已经全面禁烟。但是此次入住能够提供吸烟房对于烟民来说是件惊喜的事情。而且一进房间,并没有闻到难闻的味道,说明房间空气处理的非常好!喜欢这样的服务,贴心,细致!

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都不错

By

16 June 2017

到青岛一直就住海尔洲际,没有遇到过什么问题。就是这次的代金券没法使用,让我觉得不开心。之前在酒吧是可以使用的。

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床铺舒适,服务好

By

16 June 2017

club

进洲际的第一眼就觉得非常好看,许多人还在大厅拍照。接着就来了一个漂亮的小姐姐,帮着我们订房间,还帮助我们找到了一家海鲜非常好吃的餐厅,太棒了。到了房间,扑到床上,太舒服了,好可惜,我要跟公司的团一大早就找人家的酒店集合,晚上也要跟着他们结束了才能回洲际,没能好好的享受睡眠!第二天,有经理发信息提示天气,询问有无需要帮助,很贴心了!

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宾至如归,值得再来

By

16 June 2017

端午来到青岛海尔洲际,如期入住到满意的房间。宽敞整洁的卧室,无以伦比的海景,周到热情的服务,青岛海尔让我体会到宾至如归。具体来说:
1. 感谢宾客关系部CICI,预定之初就主动与我联系,询问入住喜好,入住当天亲自为我办理手续,良好的形象,谦和的态度,敬业的精神,让人感觉这就是海尔洲际员工的风貌。无论步入电梯,还是踏出酒店,遇见CICI,她都会笑脸迎送。五星酒店硬件相差不多,比的就是服务与细节。可以说这次海尔洲际的良好体验,始于CICI的周到与专业。
2.很喜欢酒店大堂入口处的迎宾司仪,每次步入酒店都能感受到她们的谦和的招呼和温馨的笑容,一句“您好”,宾至如归。这样的岗位设置在其余洲际酒店并不多见,但却大大提升宾客的入住体验,希望继续保持。
3.喜欢大堂吧的调酒师John,技术精湛,为人谦和,我不懂鸡尾酒,John很耐心的为我解释各种鸡尾酒的风味,并依据我的喜好为我推荐了合适的饮品和小吃。大堂吧的驻唱也非常敬业,当天我入座时并没有宾客,驻唱仍非常投入地演唱。
4.感谢客房部,我离开时遗忘了随身的衣物,服务人员积极与我联系,并很高效地将衣物寄还于我。
5.泳池的确好评,但希望更衣室地面能尽可能保持干燥,更衣室异味有些大,望改进。
海尔洲际,值得入住,值得回味。

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入驻体验好

By

15 June 2017

club

经常入驻洲际酒店,整体各方面都不错是我经常入驻的原因。今天提个建议:两个枕头的能否提供软硬不均的类型供选择。为什么同事一起入驻有欢迎水果我却没有?

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