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InterContinental Riyadh

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Hotel Reviews for InterContinental Riyadh
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 480 reviews
89%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    262
  • 4 Stars
    134
  • 3 Stars
    43
  • 2 Stars
    23
  • 1 Stars
    18

Aufenthat bei Saudis

By

六月 24, 2017

InterConti bemüht sich um internationalen auftritt. Es sollte aber noch mehr auf Globalisierung geachtet werden, in Regimestaaten wie Saudi-Arabien weniger Araber, mehr Ausländer und grundsätzlich mehr Frauen einstellen. Es ist nervend, wenn zuviele lokale Fernsehsender geboten werden, zuwenige europäische. Bei deutschen Programmen ist die Deutsche Welle zuwenig, mindestens ARD und ZDF, möglichst nicht Proletensender wie RTL und Sat1.

Der Name und das Foto leitender Mitarbeiter sollten im Netz verfügbar sein

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Gutes Hotel, Zimmer abgewohnt

By

六月 16, 2017

club

Große, gut geplante Zimmer, allerdings in die Jahre gekommen.
Klimaanlage zu laut, Kühlleistung noch akzeptabel bei einer Außentemperatur von 45 Grad Celsius.

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Out Trumped

By

六月 12, 2017

President Trump was due to arrive the day after I departed KSA. This meant that the Intercontinental Hotel was taken over for the entourage and necessary security sweeps, leaving me without a room for the last two nights. Whilst I understand that this may happen on occasions, it was the very poor managing of the situation that perturbed me most.
There was no pre-arrival communication to advise that I would need to have alternative accommodation for half of my visit, I was just advised on arrival at Reception that I would have to vacate my room mid-week. I was told to visit Guest Relations the following day. The Guest Relations officer then had problems understanding that I needed another room because my booking showed I was checking out on the Wednesday, but this was only done because my booking was changed at the front desk the night before.
When this was finally resolved, I was then only given a basic Holiday Inn as a potential substitute for my stay at the Intercontinental and left to my own devices to get myself and baggage to it. I choose to use the Intercontinental as much for its security as its comfort, so this was also a serious concern for me in moving Hotels.This is not the service I expect from an Intercontinental Hotel, and is certainly not the service I get from other Hotels in the IHG chain when even the smallest of changes are needed. Others call or email to advise of the slightest of changes, therefore properly managing my expectations. I am seriously unimpressed with the handling of this situation.

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comfortable and good service

By

六月 05, 2017

platinumelite

Very nice place to stay in Riyadh
The lobby public areas and restaurant are nicely decorated.
The rooms now need updating, and the AC in the bedroom is noisy, needs updating too
The outside pool is tired and un-inviting.
the indoor pool however is good

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great service

By

六月 05, 2017

this was a great hotel with lots of great activities including the gym and bowling alley. Never had to leave

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Bad food, very old and smelly room

By

六月 03, 2017

Good:
- hotel location
- good staff

Bad:
- very old and smelly room
- no upgrade for Spire members
- worst food in Riyadh

Simply I will never come back to this hotel. Hope they will wake up and do something

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Not as thought

By

五月 28, 2017

club

Needs overall renovation rooms and recieption
Price reduction specially the meals.

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Great Service

By

五月 28, 2017

club

Good service by the staff and good hotel overall. The brand of Intercontinental speaks for itself. Good for a business stay.

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Not as expected

By

五月 26, 2017

As an elite sipre member I did not had the level of expected service
Quality and price not recommanded
You could find better
Very expensive and you did not get for wat you pay

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Excellent for Business

By

五月 25, 2017

The hotel provides a unique set of business amenities that make it excellent for business trips.

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Saudi

By

五月 19, 2017

club

Great lobby... the old rooms let the experience down

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Tired rooms

By

五月 18, 2017

Great lobby area. Rooms were not to the standard I would expect.

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