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InterContinental Mark Hopkins San Francisco

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Hotel Reviews for InterContinental Mark Hopkins San Francisco
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 1555 reviews
88%
Recommend This Property

Ratings Breakdown

1555reviews

  • 5 Stars
    1011
  • 4 Stars
    295
  • 3 Stars
    129
  • 2 Stars
    70
  • 1 Stars
    50

A great one night treat

By

27 March 2017

We had a lovely executive room upgrade as Gold members. The staff were excellent. Lovely views of San Francisco skyline. Drinks at Top Mark was a great (expensive) experience.

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Very nice hotel

By

23 March 2017

club

This is the same review I posted on another website:

I stayed at the Mark Hopkins for four nights while I attending a conference next door at the *competitor's hotel*. Pleasant service, clean, good location, good value. They've done a good job of keeping the hotel up to date, but I admit I wasn't blown away. Still, it met my 5-star bar, though barely (the *competitor's hotel* across the street is among the grandest I've ever stepped foot in, so the Mark Hopkins is following a tough act). Water temperature was awkward to control and water pressure could have been better. Room was small, though it was their cheapest option. It was nice to see a sink that stays plugged and drains the way you expect. Check-in and check-out was prompt and courteous. I had a package delivered before I arrived and that was smooth too. I would return to this hotel without question.

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快適な寝心地 広い部屋

By

23 March 2017

club

部屋もゆとりあるスペースで快適。
ベッドでの寝心地もフライトの疲れをしっかり癒せて最高。
24時間のフィットネスセンターも時差ボケ解消に有り難かった。
朝食も安くはないが美味しく居心地も良かった。
久しぶりの滞在だったが大変満足でした

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A gem in San Fran

By

23 March 2017

club

The room was very nice, the gym was ok, staff was quite excellent

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only complaint

By

22 March 2017

club

breakfast was not good, a continental breakfast should be offered, fresh squeezed orange juice, a decent croissant and better cup of cappuccino. I was given gummy packaged croissants at room temperature and an almost cold cup of weak coffee. And for that I had to pay some exorbitant price!!!

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Over night stay after a cruise

By

19 March 2017

club

The front deck staff were very accommodating upon arriving early and had us in a room with a view with in minutes. The Top of the Mark staff were very professional and attentive. The complimentary breakfast was very good. The only issue was the tv didn't work. We called for assistance and no one showed up. We found a loose plug and fix the problem ourselves.

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Great location

By

16 March 2017

club

Very nice hotel but needs face lift/ renovation. Bathrooms getting old. Otherwise great location with nice views. Fitness center has no "air". Coffee and breakfast are too expensive.

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Nice stay at Mark Hopkins

By

16 March 2017

club

We enjoyed our stay at the Mark Hopkins with the family and enjoyed the view and location on Nob Hill

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We love The Mark Hopkins

By

15 March 2017

platinumelite

We stayed here on our wedding night 17 years ago and have come back almost every year since. The Mark Hopkins always ensures that our stay is a special one. From the doormen/valets who are so personable and inviting to the smiling faces at check-in, we feel like this place is magical. The GM, Marteen, is wonderful and made sure our stay was memorable! Definitely recommend this hotel over any other in San Francisco!

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Grand Hotel in Nob Hill

By

15 March 2017

club

The Mark Hopkins Intercontinental is a great hotel for families traveling in San Francisco. The price is reasonable, location is fabulous, and the service is prompt and kind. The view from the Mark Hopkins at the top of the hotel is only rivaled by that at the top of Coit Tower. Rooms are large for city hotels and clean. Beds very comfortable and the grandeur of the outside hotel is exciting for kids!

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飲食の素晴らしいおもてなし

By

15 March 2017

生演奏の聴けるバーでは、バーテンとの会話を楽しみました。レストランにおいても、お酒の話から料理、旅行の話まで、気さくに話してくれ、それでいてこちらの趣味趣向を反映させて提案をしてくれるサービスはとても安心できる。サービス業として当たり前のことを当たり前のように行ってくれる安心感はどこか日本的で、旅の疲れを癒やす空間として非常に助かります。

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Great staff great room

By

15 March 2017

club

We always receive gracious treatment from the staff and room is always very nice. We look forward to returning every year.

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