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InterContinental Mark Hopkins San Francisco

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Hotel Reviews for InterContinental Mark Hopkins San Francisco
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 1490 reviews
88%
Recommend This Property

Ratings Breakdown

1490reviews

  • 5 Stars
    964
  • 4 Stars
    285
  • 3 Stars
    124
  • 2 Stars
    67
  • 1 Stars
    50

above and beyond

By

21 January 2017

absolutely great service in all areas, especially direct booking, head concierge, transportation service, wonderful food for room service.

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Christmas holiday

By

19 January 2017

We spent 8 nights here over Xmas and New Year. On the first day my son asked the concierge for a recommendation for a pizza restaurant and we were directed to Uncle Vito's two blocks away which was excellent. We ate there most days. We tried the Top of the Mark bar once and while it was pleasant, it was far too crowded for us. Our Ambassador gift was a tin of chocolate drops which we enjoyed. The pre-Xmas cookies in the lobby were great. Pity there was no pool.

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Location and view

By

19 January 2017

club

Great historical hotel with very good rooms and excellent service

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床铺舒适

By

18 January 2017

platinumelite

床铺舒适,位置不错,高层房间拥有很好的视野。卫生间用品齐全而且干净。虽然在闹市区但很少听到噪音。酒店整体外观非常有历史感。

Posted byHotelStaff
19 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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Room with a view at the top of Nob Hill

By

18 January 2017

club

Front of hotel and hotel lobby gives you old world glam. Staff is very friendly and helpful. Elevators are a bit cramped. Our room was very roomy and comfortable. We had a nice view and I suspect every one of their rooms comes with a nice view. The only downer is the location of the hotel. It is at the top off a very steep hill and it seemed liked it was surrounded by hills everywhich way you look. This made it very difficult to walk to other sections of the city.

Posted byHotelStaff
19 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a overall enjoyable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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Beautiful hotel and location.

By

17 January 2017

club

The hotel was very nice, classic San Francisco. Great clean, updated room. Good, efficient service. Very easy to get in an out of. Really enjoyed the Top of the Mark, but wish the bar was in the middle, like the old days.

Posted byHotelStaff
19 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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Mark Hopkins San Francisco

By

15 January 2017

The staff are what makes this hotel, they are a pleasure to deal with and really look after you. The in-room dinning service operator was so helpful and friendly when I places my dinner order each evening, she is amazing and funny and an asset to the hotel.

Posted byHotelStaff
16 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a an enjoyable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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Memorable stay

By

12 January 2017

club

Mark Hopkins is elegant with history just like San Francisco. Staff is well trained and experienced.
Perfect for special occasions.
We always take our overseas guests.

Posted byHotelStaff
16 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
Posted byHotelStaff
16 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a an enjoyable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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Mi experiencia

By

11 January 2017

Desde que llegue al hotel me atendieron amablemente y durante la estadía disfrute de la calidad de sus instalaciones, sevicios, restaurant, gimnsasio. El internet es aceptable. Sin embrago, debe de mejorar y sobre todo para los Socios IHG, deberia ser gratis en todo el Hotel. Me cobraron un precio muy alto por unos minutos en el Bussiner Center.

Posted byHotelStaff
16 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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A Must Stay

By

11 January 2017

Honestly, thank you so much for a memorable experience.

Posted byHotelStaff
16 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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San Francisco 2016/17

By

10 January 2017

club

Sehr gutes Hotel, aber eher teuer. Concierge hat Auswahl der von uns gemachten Touren nach Muir Wood, Weinland und Yosemite Park sehr gut beraten und bestellt. Die Wartezeiten am Lift waren oft sehr lang, vor allem um den Jahreswechsel.

Posted byHotelStaff
10 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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Great hotel

By

08 January 2017

Fantastic hotel. A little tired but still great. Would be fabulous if they used the top of the mark for breakfast. Great views from our room.

Posted byHotelStaff
10 January 2017
Thank you for taking the time to share your feedback from your recent stay. I am delighted to read that you had a memorable stay with us. Thank you again for your review and we look forward to welcoming you back in the near future. Kind Regards, Abby Derohanian Front Office Manager
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