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InterContinental Costa Rica at Multiplaza Mall

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Hotel Reviews for InterContinental Costa Rica at Multiplaza Mall
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 676 reviews
93%
Recommend This Property

Ratings Breakdown

676reviews

  • 5 Stars
    463
  • 4 Stars
    136
  • 3 Stars
    41
  • 2 Stars
    19
  • 1 Stars
    17

Disappointing Stay

By

26 July 2017

platinumelite

The problems began at check in where the staff member was distracted and not attentive. The 6 day stay was very disappointing. There was never water left in the room, or wash cloths. One day my room was not cleaned and when I reported, I was assured someone would be right away. I left the room to allow cleaning and came back 2 hours later but it was still not cleaned! I reported 2 additional times before I finally got help. It was not a good stay overall.

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Buen Hotel en todos los aspectos

By

25 July 2017

club

Buenas instalaciones, servicios, calidad de alimentos, personal amable y excelente ubicación en San José, CR

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Room Condition

By

23 July 2017

club

Comfortable Bed - but carpet and lamp shades were filthy.

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Hotel to Remember

By

20 July 2017

club

Hotel Lobby was worth entertaining. Super Breakfast to start the day. Gym room was exceptional. Prefer to have more vegetarian choices at Dinner time.

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Buena experiencia

By

20 July 2017

club

Bonito lugar piscina grata comida buena el desayuno muy lleno de gente y bullicioso las piezas bien baño pequeño y algo antiguo

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Restaurant service

By

19 July 2017

Always had to ask for water and/or coffee. Servers seemed a little less than interested in waiting on you.

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Servicio execelente

By

19 July 2017

La mejor opción de estancia en San José, relación costo beneficio balanceada para el contexto de la ciudad, ventaja de estar a un lado del centro comercial.

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SERVICIO DE PRIMERA

By

13 July 2017

club

DURANTE MI ESTADIA HICIERON SENTIR A MIFAMILIA QUE ESTABAN EN UN LUGAR SEGURO, CON UNA ANTECNION D E PRIMERA CALIDAD.
LO HACER SENTIR A UNO COMOSI FUERA EL GERENTE O DUEÑO DELHOTEL
MUCHAS GRACIAS

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excelente servicio

By

11 July 2017

club

gran servicio completamente satisfecho debo reconocer que fue mucho mejor de lo esperado

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Dirty Bathroom

By

04 July 2017

club

Dirty lavatory. Water was not running out since the drain was obstructed. Women hairs on the doors and bath tub.
Phone not working so couldnt call Front Desk for help.
Staff came to use a plunger in front of me at mid nigth ... all nasty junk came out of the pipe.
Staff member didnt offer a new room or upgrade I had to ask to be relocated.
Worst thing NO APOLOGIES NO COMMENTS NADA ... FROM STAFF the following day.

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Precio de 5 estrellas para un 4 estrellas

By

04 July 2017

Buen hotel, lo recomiendo, me parece que el precio es alto por las instalaciones y servicios que son similares a los de la zona , entendemos que la ubicación es muy buena pero en general los precios son altos en términos relativos

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spa poco accesible

By

29 June 2017

club

aseado, buena comida, bien ubicado, buen sueño, buena experiencia , relacion precio/ hotel buena.
poca accsecibilidad a spa, sensacion de gente desconocida en lobyy lo que da un poco de inseguridad,

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