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InterContinental San Juan

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Hotel Reviews for InterContinental San Juan
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 1441 reviews
83%
Recommend This Property

Ratings Breakdown

1441reviews

  • 5 Stars
    823
  • 4 Stars
    303
  • 3 Stars
    153
  • 2 Stars
    89
  • 1 Stars
    73

Great Stay

By

29 May 2017

club

My wife and I had a wonderful stay at Intercontinental hotel San Juan. The staff was kind and attentive. The room and hotel grounds were beautiful and clean. The location of the hotel was convenient. Room Service was pretty good and came up in a timely manner. We would recommend this hotel.

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Staff could be informed of failed keys and what to tell guests.

By

29 May 2017

club

Facilities are maintained clean. Jacuzzi, pool and beach, amazing! Nice touch of available sunscreens and lotions! Convenient restroom in the courtyard.
What a hands-on manager on duty 5-25-17 at 12 noon! Thank you for being helpful and pleasant.
All in all, my vacation was enjoyable in the hotel and would recommend to my friends.
Thank you.

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Nice hotel

By

28 May 2017

club

Nice hotel especially if you plan to spend a lot of time at beach. Clean rooms. Wish they offer free coffee for what you pay, also would be good to allow people to put things in a fridge. Fridge is there but you will purchase the item if you move anything out.

Staff is friendly.

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Servicios Excelentes

By

27 May 2017

Lujoso dormitorio. Excelente vista al mar... y aceso a la playa y piscina.

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Fun Time

By

25 May 2017

club

I had an amazing time in San Jan. I was celebrating my birthday and I also had a few business meetings while in town. Everything was wonderful.

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Amazing overall

By

25 May 2017

club

Staff was great ! Rooms were clean beds were very comfortable. Had an awesome time. Great beachfront property

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Best hotel in the area

By

24 May 2017

You just can't go wrong staying here!! Other hotels in the area does not have what this hotel offers. amazing staff and service!!

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Overall very good

By

21 May 2017

club

Concierge Luis R. very helpful. Mini bar needs bigger warnings not to touch or add a refrigerator

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Very nice

By

21 May 2017

club

Nice overall. Just be careful at bar. That was some very hard liquor in my piña colada. :)

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Fair

By

20 May 2017

club

The hotel is a nice place to stay but needs work on more nightly entertainment,free continental breakfast if you are staying a week or more, because it's pretty pricey to stay in this hotel,beers

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Great Location on the Beach

By

20 May 2017

club

Beautiful hotel, All staff were top notch! Hotel rooms were good, we just were cold at nite and the heat had already been turned off. There was bathroom vent did not work and was a little dusty... but overall, we didnt come to live in the room! We would recommend to others.

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Perfect stay

By

20 May 2017

club

The hotel is beautiful, clean, and inviting. The staff is very helpful and friendly. I will definitely be coming back soon!

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