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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 930 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel and very friendly staff We just got back from our trip to Puerto Rico and were very happy that we chose The Intercontinental. The rooms were nice, clean, and the beds were very comfortable. The staff was very friendly and helpful with any of our questions. Everyone there always had a smile and friendly greeting. Hopefully we will go back some day! July 25, 2015
Rated 3.0 out of 5.0 by I expected better service! Avoid attempting to do an early check-in. Check and make sure the room is clean. Get the name of the person checking you in if they offer you an upgrade - for me the person wasn't there once I finally checked in, I then mentioned it to the new person and there was no note in the system. Thanks for nothing. July 22, 2015
Rated 5.0 out of 5.0 by wonderful getaway!! We spent 3 nights in paradise! The Intercontinental San Juan was awesome! The hotel was beautiful and the staff was top notch! The beach was beautiful and the pool area was terrific. The outdoor bars were located in the best spots ~ One in the pool and one on the beach!!! We can't wait to visit again!!! July 22, 2015
Rated 4.0 out of 5.0 by A pleasant stay on the beach While the facilities at the IHG San Juan require some updating, the staff were very friendly during our stay. As a long time Ambassador, we were offered club access and it was great to access to drinks and breakfast and stay hydrated on the beach. The resort offers direct access to the beach and it was nice to be able to walk directly over and security is top notch. Having been to many IHG properties, I would say that the hotel is one of the older ones in its portfolio and could use some work. The best feature of this hotel is the wonderful beach and the incredibly friendly staff. As many guests have noted, the rooms are a bit tired and the bathrooms are ancient and could use some work to bring up to brand standards. July 22, 2015
Rated 5.0 out of 5.0 by great stay fabulous hotel, nice room, great staff, great location, great view July 21, 2015
Rated 5.0 out of 5.0 by Feels like family This is a great hotel. The friendly appreciative staff sets it apart from the other hotels. July 20, 2015
Rated 5.0 out of 5.0 by great location This hotel was fantastic. The location on the beach and at isle verde was perfect. July 20, 2015
Rated 5.0 out of 5.0 by Competent Great experience. Met all of my high expectations with respect to cleanliness July 20, 2015
  • 2015-07-30T12:55:09.312-05:00
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InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    2:14 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs