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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 819 reviewers.
Rated 5.0 out of 5.0 by Nice Pool Area Good stay with family. Location was good and beach areas was nice. 15 April 2015
Rated 5.0 out of 5.0 Easter Holiday The stay was very enjoyable, I hope I can return soon 15 April 2015
Rated 5.0 out of 5.0 by Good time in San Juan Great family time in a classy hotel in town. look forward to going back! 14 April 2015
Rated 5.0 out of 5.0 by Amazing week My girlfriend and I had an amazing week at the Intercontinental San Juan. The staff was great. The location was amazing and the hotel was tremendous. Would recommend to anyone visiting the area of business or pleasure. 14 April 2015
Rated 4.0 out of 5.0 by Mucho por mejorar El hotel es una joya de San Juan, imponente, bien ubicado, con unos jardines exteriores bastante suntuosos; sus instalaciones son antiguas pero están bien mantenidas. El área de recreación (piscina, jacuzzi y playa) es espectacular, bien organizada y con un personal de servicio calificado dispuesto a atender hasta los mas mínimos detalles. El servicio de comidas y bebidas es impecable en estas áreas. Las habitaciones son cómodas, espaciosas, bien distribuidas y con buen mobiliario. el baño es pequeño, pero suficiente aún para largas estadías. Para mi gusto y después de haberme alojado en hoteles Intercontinetal de mas de 15 ciudades en varios continentes, encuentro que el hotel de San Juan tiene varias fallas que pueden mejorarse. 1. Las habitaciones tienen un fuerte olor a humedad, lo que obliga permanentemente a tener abiertas las ventanas al balcón. 2. En nuestra estadía (Semana Santa 2015) las almohadas tenían un fuerte olor a sudor, y aunque las cambiaron varias veces, el problema persistía. 3. La oferta gastronómica dentro del hotel es muy limitada (restaurantes y room service), y el en el área de Isla Verde no hay buenos restaurantes. 4. El buffet del desayuno no es muy variado y todos los días sirven prácticamente lo mismo. Hay que destacar en todas las áreas la excelencia y oportunidad del servicio, incluyendo botones, valet parking, recepción, concierge, ama de llaves, restaurantes, tienda de regalos y áreas de recreación. No obstante los problemas detallados, el Intercontinental de San Juan es un hotel para recomendar y para visitar ya sea por placer o por negocios. Si vuelvo a viajar a San Juan, sin dudarlo mi destino será este hotel. 13 April 2015
Rated 4.0 out of 5.0 by No Refrigerator Could use a refrigerator in the room. Prices at the hotel bed and breakfast ridiculously high! When was the last time you have to pay $27.00 for breakfast! Overall stay was very good and enjoyable... 13 April 2015
Rated 4.0 out of 5.0 by Pool was my favorite I truly enjoyed my stay at this resort definitely coming back with friends and family. Staff was attentive and courteous and the room was clean and comfy. 13 April 2015
Rated 5.0 out of 5.0 by A Taste of Paradise in Puerto Rico We had a wonderful stay at the InterContinental San Juan April 4-8, 2015. Everything was great from the moment we arrived to the moment we departed. Staff was friendly, accommodating, knowledgable. The front of the hotel and the lobby are very inviting. We stayed on the 12th floor which gave us an amazing ocean front view of the pool and beach...just beautiful. The cleaning staff was sweet, most did not speak english, but if you had something to say, they tried to understand. Our room was two double beds and plenty of room for a family of 3 or 4. Nice white linens and comfortable beds that you couldn't keep your eyes open once you got in after a long, beautiful day by the pool and beach. Breakfast came with our room, which I highly recommend. It's a buffet style with much to choose from, fresh fruit, cereal, meats and cheeses, eggs to order and great coffee! The restaurant staff could not be friendlier. The pool has waterfalls and is very inviting and there is direct access to the beach. All the restaurants in the hotel are good! The hotel is located in a great area of San Juan, not too far from Old San Juan and about a 30min. drive to the rainforest, and additional 10 min. to Laquillo and Fajardo. My husband, my 13 year old son and myself rate our experience by "would you go back?" The answer is "YES! Absolutely!" 12 April 2015
  • 2015-04-16T11:42:28.381-05:00
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InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    11:31 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs