Rated 4.1 out of 5 by 774
Rated 4.0 out of 5.0 by mj17443 nice views, wonderful beach, relaxing
Overall I had a pleasant experience.The pool area was very relaxing and peaceful. WIFI was ok for the most part. Food 'on-site' was pretty expensive but with help from the bellman you can find many nearby (walking) choices at very reasonable prices. Don't be afraid to ask them about anything (places to go around town, also). The bellmen are wonderful and honest!
02 March 2015
Rated 5.0 out of 5.0 by sir winston great hotel for the money
Stayed here for one night-great room, service, and food. Can't beat the pool area and attention given to guests. I was here when the red flags were out for the beach and it rained off and on. Still had a good time.
01 March 2015
Rated 5.0 out of 5.0 by luv2stay Exceptional service
This was one of the nicest hotels we have stayed at. The staff was exceptional, as was the service. We purchased the Ambassador membership upon arrival and were very happy that we did. We stayed a week and had a delicious buffet breakfast every morning and cocktail hour in the evening. Everyone was extremely friendly and attentive. The only negative was that it was a little further away from Old San Juan than what we would have liked and the taxis were rather expensive. The bus service was undependable, but once we discovered the collectivo taxi service, getting to Old San Juan was only a 15-20 minute ride away at a very reasonable price. We highly recommend this hotel and would definitely stay here again.
28 February 2015