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InterContinental Sanya Resort

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Hotel Reviews for InterContinental Sanya Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1130 reviews
93%
Recommend This Property

Ratings Breakdown

1130reviews

  • 5 Stars
    874
  • 4 Stars
    189
  • 3 Stars
    42
  • 2 Stars
    11
  • 1 Stars
    14

金卡大使的待遇不錯,入住手續等待時間太長(超過半小時)

By

25 May 2017

我曾多次入住洲際,並跟親友介紹及推薦! 半山半島洲際的Checkin時間普遍反應太長,金卡大使亦是如此! 餐飲品質及服務員的專業下降! 海上餐廳的出菜與電視宣傳差異很大! 不過,房間、環境的舒適度是很好的!

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服务

By

24 May 2017

三亚半山半岛洲际前台sherry小王,服务很体贴入微,事情处理的恰到好处。还有各个位置上的工作人员服务的都很好。达到五星级标准。只是有些硬件方面有些改进。

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服务一流

By

24 May 2017

club

环境不错,服务很好,特别是LUCY会后期跟进,反馈很及时,但是虫子有点多,希望可以改善一下。再就是网络,我对象手机的可以连上wifi,我的两部手机其中一部始终无法连接,也许是我手机的问题所以没有再对酒店反馈。

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度假之旅

By

23 May 2017

第一次到三亚,出发前做了大量功课,都说亚龙湾沙质好,但是洲际在三亚的两家布局在大东海及海棠湾,唯独没有亚龙湾,最后在各评论选择了大东海这家,结果完全出乎我的意料之外,我定的是一居室别墅,大使不能升级到这个别墅,即使定的是下一级别的房型也不能升级到别墅,这也是我所觉得不合理的地方,不过我用的是大使BOGO券,还好最后惊喜大过没有升级带来的感觉,别墅自带小泳池,可以给很小的朋友泡泡水,再往外走几步就是俱乐部泳池,因为是淡季,基本上泳池没什么人,包场状态,本来是计划带小孩子来海边玩沙子的,结果玩水占了大部分时间,因为玩水实在是太好玩了!出了门就是泳池,别提多方便了,而且俱乐部就在旁边,随时可以喝点软饮,除了没有提供午饭我们自己叫的外卖,晚餐基本可以在俱乐部解决的。
而且大东海给我第二个惊喜是水质特别好,这是在後一晚去亚龙湾住了后得出的结论,水很清,而且水里的礁石里也藏着很多小鱼,戴上游泳眼镜就是一个浮潜状态。
酒店比较大,但是不管去哪里基本上都可以坐酒店里的电瓶车去到,很方便。

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入坑三周年

By

23 May 2017

连续三年利用假期到三亚,连续三年来半山半岛洲际,从小白住到致悦大使,感谢半山半岛给予的所有陪伴,给人宾至如归的感受,不来半山半岛洲际就像没有来三亚。

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很不错的体验

By

22 May 2017

前台Mollykim真的很贴心,服务很周到,善解人意,有什么问题都能及时解决,人也很美,必须给她一万个赞!!!!

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Slow season is with better service

By

20 May 2017

It was a much better experience than the last visit.
Sanya in winter generally holds a bigger population which would result in a lower standard of service.
Room upgrade and etc.

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Overall support at hotel

By

19 May 2017

The Inter Continental in Sanya provided us with everything we could have wanted. The staff were excellent, courteous and looked after every need. The only complaint, which is very small, is that the Wifi was virtually non-existent by the swimming pool of the club lounge and required regular returns to the room to check business emails.

I would recommend this hotel to anyone wanting a well supported relaxing holiday.

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轻奢温馨之旅

By

19 May 2017

club

酒店的环境很好,居住超出想象;
适合早晚入睡前和早起在阳台室外坐享其乐。

设施很齐全,功能区域很多;
有孩子们的游戏;

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非常好

By

19 May 2017

经常来这家,宾客关系部的蔡小姐非常nice,提前帮忙联系并安排房间,并在酒店等候我入住,非常值得表扬!

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瑕不掩瑜,美好的一天

By

18 May 2017

酒店服务态度没的说,办理入住时前台美女递上冷饮和冷藏的毛巾挺让人感动,另外欢迎水果也出乎意料,总之这是一个住着很舒服,很有家的感觉的酒店,在这里赖上两天游游泳,踩踩沙滩,喝点小酒,比起大热天去逛两个景点啥的绝对是更好的选择!另外我觉得还应改善的有两点:首先,没有人帮忙泊车,甚至没有人告诉停车场停好车回大堂的捷径,害我多绕了两圈,出了一身汗。其次就是泳池池底不太干净,好像是石灰墙皮掉落进去了!

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床铺比较舒服,装修有点老

By

18 May 2017

床铺比较舒服,装修有点老,阳台上的沙发上有蚂蚁。其他的整体还算可以。床铺比较舒服,装修有点老,阳台上的沙发上有蚂蚁。其他的整体还算可以。床铺比较舒服,装修有点老,阳台上的沙发上有蚂蚁。其他的整体还算可以。

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