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InterContinental Sanya Resort

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Hotel Reviews for InterContinental Sanya Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1250 reviews
93%
Recommend This Property

Ratings Breakdown

1250reviews

  • 5 Stars
    967
  • 4 Stars
    212
  • 3 Stars
    46
  • 2 Stars
    11
  • 1 Stars
    14

景色一流,房间一流

By

25 July 2017

非常满意的体验,主动联系我进行了免费升级,海景房景色超赞,浴室足够大方便给孩子洗漱。唯一遗憾的是儿童乐园大部分为户外,太热了,室内味道比较大。

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硬件设施较好,餐饮和人员服务相对一般。

By

25 July 2017

platinumelite

硬件还是不错的,本次入住的是单卧别墅,房间内部一切均好,房间自带的泳池卫生情况稍差,这个季节雨水多,别墅门口私人的沙发由于雨水的问题均无法使用,并且有明显破损,这点比较遗憾。在酒店主泳池边的餐厅用的晚餐,食材很不新鲜,口味一般,是较差的体验。沙滩bar环境不错,俱乐部区酒廊也还行。酒店大小好像有4个泳池,都挺不错的,尤其是俱乐部区的沙底泳池,体验很好。遇到一个不愉快的经历,我站在通往海边餐厅走道的台阶上,一位电瓶车驾驶员过来要求我下来,这个我可以理解,但是其态度恶劣,没有任何称谓,仅仅是“来来来,下来”一句话,我让其注意态度,他又一句“你想多了”。这样的服务员不要也罢。

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很不错的度假酒店

By

24 July 2017

platinumelite

非常好的一次体验,半年之后再次入住。这次入住得到的宾客关系的蔡mm的帮助,入住体验非常好。感谢~

酒店配套非常完善,宅酒店一流~

大赞SPA,非常好~

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对客人的服务

By

24 July 2017

platinumelite

地理位置很好,环境舒适,服务周到,有很好的体验。尽管安排的房间比较远,但是安静,能提供电瓶车短驳是不错的解决方法。整个旅行中唯一不足的地方,是因为啤酒工厂要接待团客,指定其他客人必须到楼下,事实上二楼比想象中的要空闲多了,在合理性上有所欠缺,也容易造成其他客人的不满。

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房间宽敞,服务一流

By

24 July 2017

房间宽敞,整洁,无论是早餐还是亚洲风味餐厅食物都很美味。行政酒廊凉快,提供的食物虽然不多,但是美味可口,无论是大人还是小朋友都很满意。

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一流的酒店,餐厅太贵

By

23 July 2017

club

带小孩和双方父母度假,整体很好。
设施完好整洁,早餐丰盛,味道不错。
地中海餐厅用过午餐,价格太贵。虽然是五星的酒店,但价格依然偏贵。此外,开放式的卫生间我不太习惯。

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总体过得去

By

23 July 2017

这次住了3晚,GA升级到豪华海景,地中海餐厅早餐不错,行政酒廊的东西不如以前丰富,儿童俱乐部比山海天差太多,第二天遇到台风导致电梯无法正常使用,去市区比较方便。

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一流的度假酒店

By

23 July 2017

platinumelite

半山半岛洲际拥有宽广的度假空间,当然,酒店面积的巨大,也带来了一些交通上的小小不便,不过,高水平的服务不会让客人感到太多不便。酒店的房间设施应该是年代的问题,空间略显不足,不过在服务人员无微不至的关怀下,一切都微不足道了。贴心的儿童礼物,玩沙工具,儿童牙刷,一切都是舒适的,符合洲际的标准,弥补了硬件的一点点欠缺

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服务的主动性

By

21 July 2017

club

在洲际入住是在晚上,环境安静。当然也遇到了一些小插曲,还好客服立马解决。对于洲际有一点小的建议就是网络问题,并不是整个酒店都覆盖,而且相对来说网速较慢,这是需要改进的地方。对于食物的种类来说还应该适当的改善。

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床铺舒适,服务一流

By

20 July 2017

club

服务一流,床品舒适,房间宽敞,健身设施齐全,娱乐设施齐全,餐饮多样,保洁人员工作负责。很适合带小朋友度假居住。

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双床房没有沙发

By

19 July 2017

club

这次定了双床房,两张床拼在了一起,房间没有没有沙发,结果看电视时候必须得坐在床上,吃东西只能坐床边不舒服。

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床铺舒适

By

19 July 2017

club

沙滩一般 沙滩维护力度不够 有很多外来人员在沙滩椅上逗留 烟味弥漫比较烦人。酒店晚餐除了风景极佳以外食物做的非常一般,鸡尾酒也做的不好,还居然是用塑料杯子装的。

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