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InterContinental Shenzhen

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Hotel Reviews for InterContinental Shenzhen
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1876 reviews
94%
Recommend This Property

Ratings Breakdown

1876reviews

  • 5 Stars
    1545
  • 4 Stars
    236
  • 3 Stars
    54
  • 2 Stars
    15
  • 1 Stars
    26

非常棒的酒店

By

23 November 2017

platinumelite

我是spg的100晚大会员,平时在深圳我都是住瑞吉和威斯汀,华侨城洲际这是我第一次入住,之前就对酒店的优秀口碑有所卫闻,身边的朋友一直安利我来深圳要住这里,这次鼓足勇气预订了这里,因为只是白金会员,抱着试试的态度,联系了酒店,想由双床改成大床房,而且我比较喜欢安静的环增,能否安排静一点的朝向。后面很开心的接到了酒店前厅部的同事,nancy同事,给我回复了电话,得知我第一次来,除了为我调整了一间大床,而且安排了很好的安静房间,并且在电话中,把酒店的一些设施和服务都进行了分享,特别细心的,还告知我酒店在我入住这天有会议团队,可能人会比较多,请我到时谅解,有任何问题她和其他同事都会协助我,真的很让我受宠若惊,就酒店的宾客头系服务可以做的这么好,能够去认真听取和关注每个客人的喜好,并且都能全力协助。真是开心,房间也非常好,就是卫生间的浴帘的电动开关找了非常久了。尤其是早餐,品质更是我最近一年来,见过的酒店中最好的一家了。果然是洲际酒店中的旗舰店,让我体会到了洲际品牌的优秀。比较遗憾的是,这次没有买到酒店的吉祥物,公仔牛,因为我属牛,一直就想要一只,结果这次酒店说没货了,要等到货,哈哈,没事,我还会再回来的。最后再次谢谢前厅部的同事,尤其是宾客服务部的nancy同事,感谢你,你是我这么多年见过做的最好的宾客关系,祝福你工作顺利,开心健康。

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