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InterContinental Shenzhen

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Hotel Reviews for InterContinental Shenzhen
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1636 reviews
94%
Recommend This Property

Ratings Breakdown

1636reviews

  • 5 Stars
    1350
  • 4 Stars
    204
  • 3 Stars
    44
  • 2 Stars
    13
  • 1 Stars
    25

床铺舒适,服务一流

By

22 June 2017

每次入住IHG的酒店,最满意的就是其床铺,非常舒适。
中餐厅的品质很一般,西餐还不错。
最推荐室外泳池,享受。

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Excellent facilities and great service

By

20 June 2017

club

Always loved this place, this was our second year here to celebrate my friends daughter birthday.
Had a terrible experience with the reservation staffs, but end up some other staffs made it up for us and put much effort in making our stay a fabulous one.

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BRILLIANT SERVICE OUTSTANDING STAFF

By

20 June 2017

Intercontinental Shenzhen is always my first choice in Shenzhen.

My family and I are always been looked after very very well every time. I feel at my own home when stay with them.

Royal Ambassador status is well recognized every time.

The staff in Club Lounge is outstanding. Especially the Duty Manager Annie, she always give me more than what I want, what I need, what I think.

Every time, Coco, a brilliant director. She always give us much better help than what I need. From the excellent service of staff, I can recognize her outstanding ability of leadership.

Thank you for all and see you next time, my pretty friends

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房间舒适周边环境好

By

20 June 2017

club

早餐丰盛、房间较大周边环境好,适合商务出行。游泳要自备游泳眼镜不是很方便,宝宝游乐设施较少。周边吃饭买东西还是很方便

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非常满意的入住

By

19 June 2017

platinumelite

酒店地理位置优越,硬件设施齐全,服务很棒,行政酒廊非常nice,本次因为是休闲加商务出行,时间不是很充足,没有很好的体验酒店的各个方面,下次再来深圳,一定会再次入住!

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Overall good service and hotel location.

By

19 June 2017

Had a pleasant stay in this hotel during my recent business trip to Shenzhen. Overall, the hotel provides good service and is located in a nice location.

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服务人员非常赞!

By

19 June 2017

club

这个级别的酒店,舒适程度就不用说了,
大堂的设计,床垫枕套的舒适程度,都很赞。
尤其是服务人员,要重点说下。
我入住已是半夜3点,但前台非常负责,很nice的送我到电梯间还有各种引导。在半夜接受这种服务,还是很暖心的。
然后就是早餐时的经理,可以准确记住每一个人。当时我们有一位同伴走散了,经理还说,能够记住他,很厉害!

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环境舒适,服务一流

By

19 June 2017

入住华侨城洲际酒店已经不是第一次了,这里环境非常舒适,空气清新,服务一流,离海边的红树林公园不远,深南大道对面的食街及周围环境是出差商旅也是休闲度假的好地方。

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服务一流

By

17 June 2017

深圳华侨城洲际大酒店是一家非常适合度假的酒店,酒店设施一流,房间非常的豪华,非常有度假的感觉。但是令我最感动的是酒店的以客户为中心的服务品质,服务真的是一级棒。

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服务很烂,

By

16 June 2017

发票问题。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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Nancy的服务很专业

By

16 June 2017

club

入住有点小插曲,但是Nancy都在第一时间给予了解决。让我看到了五星级酒店的专业服务。希望下次回来可以有一样的体验,也祝酒店生意越来越好。

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Brilliant staff, Excellent Service

By

15 June 2017

Only one night business stay, We don't care about anything, we are looked after very very well.

Especially the rooms leader Coco, upgrade our room to a very nice suite as usual in advance. She and her teammates are very professional, very efficienct, very helpful and very warm. Because their excellent service, we feel like at my own home. Because the brilliant staff, IC Shenzhen is my first choice in Shenzhen whenever business or leisure time.

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