Rated 4.5 out of 5 by 1010
Rated 4.0 out of 5.0 by Nimrod01 Good locatioin for business
Reliable quality hotel, freindly staff, comfortable room in the centre of Singapore
May 25, 2015
Rated 2.0 out of 5.0 by ヨロレイ 予約が消えていた
May 22, 2015
Rated 1.0 out of 5.0 by Tucker0964 Musty rooms
I was first in line of about 10 fellow travelers. For some reason, the girl was unable to check me in. She said each time she went to "take" a room, someone else would take it. All of my colleagues got checked in while I stood there and waited for her to figure it out.
The initial room smelled like a dark basement that had just been sprayed with potent insecticides. I couldn't even breathe in it. They told me to wait maybe an hour. I went and stood at the front desk and they found another about 15 minutes later. This one simply smelled musty and moldy, a big improvement on the chemical smell. Other people I was with said their rooms were also musty smelling so I didn't bother to change again given that it was only for two nights.
Being pretty jet lagged, I escaped to my room for 45 minutes during the first day only to learn that there was major construction happening above my room, sawing, hammering, and drilling. I called the front desk and they offered to change my room, but I figured it would take longer to pack everything up and move than the time I had to take a quick nap. So I sat and listened to construction.
The only way to have breathable air was to crank the air conditioner up so it was cold. Bathroom tub had mildew around the fixtures. More than anything it just felt like breathing in mildew and my throat was hurting by the time I left. If it had been for more than two nights I would have had to go somewhere else, as it was, I just stuck it out. Definitely won't go back there though.
I was disappointed because we spent a lot of money with this hotel, putting on a small customer conference there. The rooms were not cheap. Overall, a very disappointing experience and I swear I'm not high maintenance.
May 21, 2015