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InterContinental Suzhou

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Hotel Reviews for InterContinental Suzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1073 reviews
94%
Recommend This Property

Ratings Breakdown

1073reviews

  • 5 Stars
    786
  • 4 Stars
    224
  • 3 Stars
    35
  • 2 Stars
    15
  • 1 Stars
    13

Great hotel, huge breakfast selection!

By

24 March 2017

club

I am a coffee buff, so would have preferred a lot more instant coffee and milk available in the room... but other than that, it was a great stay.

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Good stay

By

24 March 2017

Good stay overall and the location is great. Room service food could be better.

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服务热情主动

By

21 March 2017

club

服务人员热情主动,积极响应客户要求并尽可能满足,主动提供客户可能需要的信息,客房服务员主动询问客户是否需要协助开合窗帘

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纵览湖光春色

By

21 March 2017

参加马拉松比赛,挑选靠近赛事起终点的酒店。
隔壁就是诚品书店,新光天地,地段非常方便。周边餐饮也有很多选择。
独立安静,靠近湖边。房间可以纵览湖光春色。

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地理位置优越

By

21 March 2017

苏州洲际酒店的位置非常好,周边就有诚品和圆融等购物中心。酒店的前台人员服务态度非常耐心亲切,客房服务人员态度也很友善。入住期间晚上要打开夜灯,结果发生了一次跳电。维修人员认为是夜灯线路问题导致,而且当天没法修复。这点比较不方便。希望酒店能对客房线路重新检修并排查问题。其他服务都还符合洲际品牌

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床铺舒适,位置绝佳

By

20 March 2017

席梦思很舒服,枕头也很适合
正对窗户就是美丽的金鸡湖,景色迷人
洗浴设施也很好用,一打开很短时间内就有热水
早餐品种很丰富,但中式这块好像没有太多想吃的(比如本地小吃不够多,传统的炒饭面条啥的也没特色)

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床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适

By

20 March 2017

club

床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。

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环境良好

By

20 March 2017

非常好,继续保持良好的品牌,!!!!!!
非常好,继续保持良好的品牌,!!!!!!非常好,继续保持良非常好,继续保持良好的品牌,!!!!!!好的品牌,!!!!!!

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Outstanding experience

By

19 March 2017

club

This is a really great property, catering to every need or request from the guests . Nothing was missing. I will be back.

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USA traveler

By

18 March 2017

One of the main things business travelers look for is a friendly and helpful hotel staff. The Intercontinental Suzhou has this covered for you. From check-in to departure the staff is ready and able to assist, provide needed information, or just give you a welcome we are glad you are smile.

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フロントの対応はよかったです

By

17 March 2017

club

禁煙ルートを事前に希望していましたが、案内された部屋は喫煙ルートでした。
フロントにその旨を伝えるとすぐに別の部屋に案内してくれました。素早い対応で、ストレスなく過ごすことができました。

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超出预期,后会有期

By

16 March 2017

club

这是我第一次入住苏州洲际酒店,到达酒店已经快到晚上八点了,从门童、前台,到房间保洁员,都给人体贴温柔的感觉,前台还主动给我升级到湖景豪华房。自助早餐非常棒,华夫饼是现做的,又脆又香。豆腐花也彰显江南美食的娟秀。两个小小的不足之处:送餐的海鲜汤没有海鲜味;自助早餐的餐厅服务生和经理都显得有点“起床气”,稍稍有点拒人千里之外的感觉。

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