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Concierge Photo
Owen Qi
Chief Concierge

Insider Tips



Casual wear is acceptable in most restaurants however some fine dining restaurants requires a specified dress code. Recommend to check when making a table reservation. You might need a light sweater or jacket as most premises are air-conditioned.
This landmark hotel on the waterfront promenade of Suzhou’s Jinji Lake is the perfect place from which to explore the city’s arts, shopping and entertainment centres. Enjoy luxury amenities including a full-service spa, an infinity pool overlooking Jinji Lake and a fully equipped fitness centre. Treat your palate at five world-class restaurants offering an eclectic menu of world cuisine or relax in contemporary comfort, with many guest rooms offering spa-like baths and spectacular views.

Guest Reviews

Introducing IHG® Dining Rewards


  • Restaurant & Lounges

    InterContinental Suzhou offers five world-class restaurants and lounges. This eclectic ‘World Kitchen" of innovative cuisines has been designed to ...
  • Amenities & Services

    Spa InterContinental features nine private lake-view suites, including both couple’s and terrace suites. Other recreational amenities include an in...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    7:11 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 441 reviewers.
    Rated 3.0 out of 5.0 by 睡眠很好 床,枕头值得赞,很舒服,睡眠会很好���只是早餐太差了,品种少。有一天早上还被一位男服务员堵在早餐西餐厅门口不让进,非说里面都满了,让我到中餐厅用餐,那边品种更少,我自己走进去一看西餐厅,明明还有7,8个桌子是空的。。。这明明就是欺骗客人 May 2, 2015
    Rated 4.0 out of 5.0 by 位置极佳,服务良好,但空调问题很大 临时决定带宝宝和家人一起到苏州悠闲度周末,由于一直心仪金鸡湖的环境,加上自己是洲际集团的忠实粉丝,因此毫不犹豫选择了这家靠在金鸡湖边的苏州洲际酒店,并且为了保证时间的宽裕度和客房舒适度,在出发前还特意购��了洲际大使会员身份,比较巧的是在我到达酒店停车场之后,邮件通知我大使身份生效了,但在前台办理check in的时候一开始系统并没有检测到,在我要求重新核实后,工作人员确认了我的大使身份,并免费给我升级了客房,此处赞一个。升级后的湖景房直接面对金鸡湖,风景无敌,房内设施良好,使用方便,工作人员也是有求必应,在走廊遇到时会主动和你微笑打招呼,这一点很不错。酒店的自助早餐也挺好。 接下来说说不满意的地方,最糟糕的就是客房内的空调系统,由于天气开始变热,睡觉前我特意将空调设置到20度左右,但睡了一个多小时,整个人浑身都是汗,宝宝也是热得哭闹,此时空调面板显示温度为24度。于是索性把温度开���最低,18度。但躺在被子里还是热得不行,坚持了2个小时左右仍然无法很好入睡。为了避免过热,我们俩个成人只能把杯子稍微覆盖诸如肚子等容易着凉的部位,继续睡觉,到了凌晨,明显感觉两人都有不同程度的鼻塞,睡眠质量受到严重影响,而此时吹了一整夜的空调后,房间内的温度仍然是22.5度。 另外,虽然我的大使会员身份是临时获得的,但在前台check in时已经得到确认,但入住后没有人主动给我们送欢迎水果,在第二天早上提醒后很快补到位了。也没有看到传说中的给大使会员的“入住礼物”。这些细节都让我感觉不是特别好,希望以后可以得到改善和加强。 April 28, 2015
    Rated 4.0 out of 5.0 by 硬件设施完善 硬件设施非常完善,早餐丰富。房间布局��理。但对于前台checkin的工作质量稍有不满意。 本次携带家属(3小孩3大人),希望能住的房间近一些,被要求补房间差价100元。100元是小钱,但感觉就很差,洲际就缺这100元么?而且我还是会员。没有任何商量余地,感觉缺少人性化。 April 28, 2015
    • 2015-05-03T10:15:43.879-05:00
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    2 3 4 5 ... 16 next>>