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ANA InterContinental Tokyo

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Hotel Reviews for ANA InterContinental Tokyo
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 765 reviews
88%
Recommend This Property

Ratings Breakdown

765reviews

  • 5 Stars
    428
  • 4 Stars
    219
  • 3 Stars
    70
  • 2 Stars
    31
  • 1 Stars
    17

Convenient and Comfortable

By

25 June 2017

I have recently stayed at this hotel on business. It is accessible to major offices at Roppongi and Akasaka.

The only downside is that the room is a bit dated and does not have complimentary bottles of water. Furthermore, my full week of stay did not earn any points, which is surprising as I was not told this is the case.

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窓からのロケーションと素晴らしいサービス

By

24 June 2017

アップグレードされ、窓からは東京タワーが見えた
部屋の仕様などわからないことは丁寧に教えていただいた。出発の飛行機の関係で朝食をルームサービスに変えていただき、カスタマイズしていただいた。

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スタッフ心遣い良い

By

24 June 2017

何度か利用してます。
神戸にもたまに行きますが、やはり東京のサービスはさすがです。スタッフのサービスは良いです。部屋に関してはトイレが気になりました。もっと清潔にしてほしかった。

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Always a good experience at the ANA

By

23 June 2017

club

Good location, quality hotel, excellent staff, pricey.

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Comfort

By

21 June 2017

platinumelite

This hotel was excellent to navigate the area with subway very near. Hotel comfort in room was great.

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快適な部屋

By

21 June 2017

ぐっすり眠れ満足でした。
ただその成果寝過ごしてしまい飛行機の予定を変更しなくてはいけませんでした。

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Comfortable Stay and great service

By

20 June 2017

club

It was a soothing experience while staying at ANA Intercontinental and a great feeling of security. Sometimes was being driven to a state of sleeping like a child :-)

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Perfect hotel with amazing staff

By

19 June 2017

Staff are extremely courteous and friendly and willing to support guests with any request of assistance. Staff are extremely respectful and yearn to satisfy their guests. I would recommend this hotel to anyone travelling to Tokyo.

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Great Hotel in Central Tokyo

By

19 June 2017

Excellent hotel. Very well appointed and well located. The hotel is very comfortable and has everything that you could need.

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久しぶりに泊まったらすごかった!

By

18 June 2017

大好きなホテルだったのですが色々あり行かないでいましたが久しぶりにいきました。
宿泊予約の方やフロントのスタッフの方、ベルスタッフの方がとても丁寧に対応してくださいました。
1番驚いたのはクラブラウンジでした。
今までは自分で料理などを取りに行くスタイルだったのでスタッフの方とは距離感を感じていましたがスタッフの方からお声をかけてくださり飲み物や食事を提供してくださり温かみを感じました。また料理も以前までは冷たいものが多かったですが温かいものや朝食におもてなしセットなどの和食が充実しており食事にも大変力を入れているようでした。
クラブランジの変化にかなり驚きました。
クラブスタッフの方はとても親切でよかったです。
また大好きなホテルに戻りそうで良かったです。またすぐに行きたいと思いました。
とても良いホテルです。

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Use of pool

By

17 June 2017

Pity there is a charge for the pool for guests. Normally in IHG hoteld the charge is waived.

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ホテル全体の気品、清潔感

By

17 June 2017

とても洗練された雰囲気の中で上品な時間を過ごすことができた。部屋の設備やアメニティも充実しており、不自由なく宿泊できた。

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