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ANA InterContinental The Strings Tokyo

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Hotel Reviews for ANA InterContinental The Strings Tokyo
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 776 reviews
95%
Recommend This Property

Ratings Breakdown

776reviews

  • 5 Stars
    540
  • 4 Stars
    190
  • 3 Stars
    32
  • 2 Stars
    9
  • 1 Stars
    5

Great hotel

By

22 June 2017

club

Superb customer service, very clean room, excellent bathroom with great amenities.

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Everything I expect from a top quality hotel - all the creature comforts

By

21 June 2017

club

We chose to stay at The Strings Intercontinental in Tokyo as a 2 night stop over to break our long haul journey and to help adjust our body clock due to jet lag. We also wanted to explore Tokyo more having loved out last 3 day stay here two years ago.
The Strings is ideally located just next to Shinagawa Station with a direct train from Haneda Airport making transfers extremely easy.
Its an incredibly beautiful and contemporary designed building thet captures the essence of Japanese elegant simplicity.
The rooms are very well designed, with quality furnishings and all the creature comforts expected including a full suite of toiletries and qulaity bedding linen and pillows and air-conditioning that actually worked well.
Although the Strings is located in tbe business district, access to explore Tokyo was easy due to the locality and efficiency of the trains.
There are only a few comments I'd make to improve the experience. 1. I love having a lap pool to swim in when I am travelling. 2. I would have liked to be able to open the shear roman blind window covering so I could enjoy the view more that we had from our top floor deluxe double bedroom.3. I felt the breakfast price was expensive and therefore chose not to eat in.

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喧騒から解き放たれた高層空間

By

20 June 2017

platinumelite

静かな客室で仕事に疲れた体をゆっくり休めることが、私に取って最高のリラックスです。インルームダイニングもおすすめです。

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2人での静かな滞在

By

20 June 2017

品川駅からダイレクトアクセスなのに、静かな客室、混雑しないゆったりした朝食が、パートナーとの大切なひと時を演出してくれました。

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気遣い、心遣い

By

19 June 2017

club

チェックインからチェックアウトまでいつも素晴らしいご対応に感謝と感動をいたしております。朝刊に英字新聞を希望したところ、次回以降も毎回英字新聞を届けてくださっています。ビジネスで利用していますので、いつも滞在時間が短くスタッフの方と接する機会はあまりありませんが、新聞一つから全てにおいて気遣い心遣いがあるのだと感じます。いつもありがとうございます。

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Excellent location and value in Tokyo

By

19 June 2017

platinumelite

Conveniently located near the Shinagawa Station, within minutes via covered corridor. We flew out of Haneda Airport after our stay and it is within 20 minutes by taxi or 25-30 minutes by train. Beautifully designed rooms and common areas. Very courteous and helpful staff. Small but nice fitness room, only wish for some heavier sets of dumbbells.

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Nice, but expensive

By

19 June 2017

Convinient location close to Shinagawa station. Nice hotel. bit the price per night seem to me too high.

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Tokyo Stay

By

18 June 2017

Lovely hotel, elegant, clean, peaceful environment.

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Great staff and Service, breakfast a little high

By

18 June 2017

Great staff very helpful
Breakfast seemed on the high side for buffet or in room

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いつも変わらぬホスピタリティと素晴らしい雰囲気

By

17 June 2017

いつの間にか東京でのくつろいだ一日を過ごす時の定宿になっています。抜群のアクセスを持ちなが静かで落ち着いたホテル内の空気は他のホテルでは味わえません。スタッフの皆さんも一流を感じさせます。こらからもよろしくお願いします。

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minimal breakfast but ok for business

By

15 June 2017

Overall excellent with one or two minor issues

Duvet was exxellent but too hot Had to keep room at 16C to stay comfortable Hotel did provide very thin alternative cover but not really a good solution

Better solution is to provide lighter duvet and have ac at 19 0r 20

In my room the AC blew on me directly when i was working at the desk which was very uncomfortable

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令人失望

By

15 June 2017

櫃台人員無親切度可言,徹底顛覆了我對日本飯店親切服務的良好印象,早餐是我在日本吃過最差的一次,性價比非常差

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