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InterContinental The Willard Washington D.C.

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Hotel Reviews for InterContinental The Willard Washington D.C.
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1597 reviews
94%
Recommend This Property

Ratings Breakdown

1597reviews

  • 5 Stars
    1253
  • 4 Stars
    190
  • 3 Stars
    85
  • 2 Stars
    43
  • 1 Stars
    26

Great hotel

By

19 August 2017

club

Would def want to come back again! Nice staff. Clean room. Great location.

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What a Beautiful Hotel

By

19 August 2017

This hotel is beautiful and it's in a great location. We were upgraded due to status, and we had a suite with an awesome view of the Washington Monument. William at the front desk was so friendly and professional. The valet staff was also great. This was a great end of a trip finishing the visit of all 50 states.

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Beautiful Hotel

By

18 August 2017

club

My family stayed here for a quick trip to DC and we loved the hotel. The location is great - near to metro and a number of other landmarks. The lobby is amazing and the history of the hotel is fascinating. This hotel is definitely old school - but the bedrooms are updated (but still traditional) and I love that you they have queen beds instead of double . . . which is hard to find. The rooms were a good size so we didn't feel like we were on top of each of other and the amenities were great.

The staff was very helpful - overall really enjoyed the stay.

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Breakfast

By

17 August 2017

platinumelite

Breakfast was not included and valet parking was too expensive. But overall it was nice staying

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Excellent experience

By

17 August 2017

Wonderful hotel and staff. Round Robin Bar and Cafe du Parc always excellent. Outstanding Staff.

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Willard D.C.

By

16 August 2017

Way too much noise. Self-closing doors rattle and vibrate in the room. Can't sleep late because staff is eager to clean rooms and start early.

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Recent stay at The Willard

By

15 August 2017

This is such a wonderful old hotel that has all the modern amenities. The location is terrific, the staff great and the architecture special and memorable.

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Great stay at the Willard

By

15 August 2017

club

The staff at the Willard, especially Ali at checkin, was truly exceptional. It's a beautiful property in an ideal location, but it is the people who work there that make the Willard special.

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Elegant hotel and great service

By

14 August 2017

club

The Willard is a D.C. Institution for a reason, the historic building is elegant and comfortable, and it has a feeling and a culture that no new buildings can match. It is always a pleasure staying here.

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Great experience; great location; great staff.

By

14 August 2017

An individual, I believe her name was Saida, was excellent. Friendly, knowledgeable, and a GREAT sense of humor!

The Concierge staff was exceptional; the location could not have been better. Great room view.

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Always a Pleasure

By

14 August 2017

It is always a pleasure to stay at The Willard. The staff is warm and friendly and the hotel looks amazing. Excellent service ! I will continue to return and return !

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My stay

By

13 August 2017

The staff was excellent. Ms. Mora was very helpful. The food and beverage manager was very helpful

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