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InterContinental The Willard Washington D.C.

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Hotel Reviews for InterContinental The Willard Washington D.C.
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1477 reviews
95%
Recommend This Property

Ratings Breakdown

1477reviews

  • 5 Stars
    1161
  • 4 Stars
    176
  • 3 Stars
    76
  • 2 Stars
    39
  • 1 Stars
    25

Comfortable bed and great service

By

20 April 2017

Great Hotel!!
Recommended!!
Comfortable bed and great service

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Small Problem Handled Well

By

20 April 2017

platinumelite

First time staying at Willard Hotel. Nice room but the bathtub in the room above overflowed and dripped cold water onto my wife when she was taking a shower. Maintenance and housekeeping were very prompt in responding.

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Memorable

By

19 April 2017

Tremendous hotel, staff exceptional, I would stay here again.

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Great Experience

By

19 April 2017

platinumelite

Wonderful experience, great location, exceptional service

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Mr.

By

17 April 2017

Rare chance for getaway with daughter, son in law , wife and grandchildren for Washington DC immersion visit.

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Always a wonderful stay

By

15 April 2017

platinumelite

We have stayed at the Willard twice and always look forward to an enjoyable and relaxing stay. The staff is always gracious and very helpful even though we have stayed using our reward certificates. Many thanks to your wonderful staff.

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just for the location

By

13 April 2017

club

just for the location
I know i c/i early around 2pm
but room seem not clean properly
miss 1 glass cup may previous guest used
and also no slipper no complimentary water
but that's no matter cuz i think i'll get turn down service later and they will refill it but no turn down service at all.

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Excellent Hotel

By

11 April 2017

club

Ideal location. Beautiful and historic hotel. Friendly staff, that were very helpful. Very family friendly and comfortable. Very close to all of DC sights!

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Location and quality

By

11 April 2017

So close to the WhiteHouse that the Vice President, Mike Pence, walked over to speak at our meeting!

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Expected 5 Stars and it was just average

By

10 April 2017

club

With all the history and location of the hotel I had high expectations that were simply not met. The Location was great for sight seeing, but I would rank the stay equal to that or any Mid-priced Hotel Chain. Nothing really "wowed" me during my stay. It would never have stayed there if it was my personal money.

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Celebration

By

09 April 2017

The Willard hotel went above and beyond our expectations.
The staff was exceptional!
The room was very comfortable and we were amazed at the roominess.
The staff really helped to make this celebration a memorable one !!!

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Nice Hotel

By

08 April 2017

platinumelite

The decor was beautiful. The IT department made certain that I could connect my devices to the internet.

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