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InterContinental Wellington

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Hotel Reviews for InterContinental Wellington
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 745 reviews
94%
Recommend This Property

Ratings Breakdown

745reviews

  • 5 Stars
    514
  • 4 Stars
    157
  • 3 Stars
    42
  • 2 Stars
    20
  • 1 Stars
    12

Great Club room experience

By

23 September 2016

Great stay, with excellent service in the Club Lounge.

Posted byHotelStaff
26 September 2016
Dear Eliza59, Thank you for your lovely feedback. I am pleased you chose to stay with us during your recent visit to Wellington. I have read your comment and I am delighted you enjoyed your time here, great stay with excellent service in the Club Lounge. We are committed to guest satisfaction and we certainly appreciate the opportunity to make sure your stay with us was flawless and relaxed. Thank you once again for taking the time to share your feedback with us. Yours sincerely, Scott Hamilton General Manager
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Just like the Hotel and Location

By

21 September 2016

platinumelite

We have been coming to Wellington for years to visit friends and always stayed in the Intercontinental.

Posted byHotelStaff
22 September 2016
Dear 70PETER, Thank you for your lovely comment. I appreciate you choosing to stay with us during your recent visit to Wellington. I have read your comment and I am delighted you enjoy every time you come here. We are committed to guest satisfaction and we appreciate the opportunity to make sure your stay with us was was comfortable and relaxed. Thank you again for taking the time to share your feedback with us. Best regards, Scott Hamilton General Manager
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Great Experience

By

19 September 2016

club

I visit Wellington for business at least once a year and each time for the past two years I have used the Intercontinental Wellingtonl Both times have been great. Im not sure if Iam confusing this property with another but Im sure the last time I was there, I was given a room with a kitchette. I was quranteed the same room I was in this time around - However the kitchenette was not there this time. I had my kids with me and wouldve appreciated the facility. However - even without the facility - I still enjoyed the experience - thank you again

Posted byHotelStaff
19 September 2016
Dear Tohoa, Thank you for your feedback. The team and I appreciate you choosing to stay with us during your recent visit to Wellington. I have read your comment and I am saddened we did not meet all your expectations. We are committed to guest satisfaction and we strive for high level of service in all aspects to make sure your stay with us was comfortable and enjoyable. Once again, thank you for taking the time to share your feedback with us. Kindest regards, Scott Hamilton General Manager
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Great Service

By

19 September 2016

Was very impressed with our greeting upon arrival. Was taken care of very quickly. The staff were very friendly and accommodating.

Posted byHotelStaff
19 September 2016
Dear nuigirl, Thank you for your lovely comment. I am pleased you chose to stay with us whilst in Wellington. I am delighted you enjoyed your time here, so impressed with our greeting upon arrival, staff were very friendly and accommodating. We strive for high level of service in all aspects and we certainly appreciate the opportunity given to make sure your stay with us was flaswless and enjoyable. Thank you once again for taking the time to share your feedback with us. Kindest regards, Scott Hamilton General Manager
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Consistently excellent service

By

18 September 2016

platinumelite

The team at the Intercontinental are well-trained and attentive to your needs. Great location with a good choice of restaurants within easy walking distance if you want to eat out. Concierge team are excellent.

Posted byHotelStaff
19 September 2016
Dear Bricko, Thank you for your lovey comment. The team and I appreciate you choosing to stay with us during your recent visit to Wellington. I am delighted you enjoyed your time here, team are well trained and attentive, great location, good choice of restaurants, within easy walking distance if you prefer to eat out, concierge team was excellent. We are committed to guest satisfaction and we appreciate the opportunity given to make sure you were looked after and made very comfortable. Once again, thank you for taking the time to share your feedback with us. Yours sincerely, Scott Hamilton General Manager
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Awesome Weekend

By

14 September 2016

Great Hotel. We stayed in a Club Room which was spacious and freshly redecorated. The staff in the Club Lounge were all amazing. Breakfast, High Tea

Posted byHotelStaff
15 September 2016
Dear Rosebuds63, Thank you for your lovely feedback. The team and I appreciate you choosing to stay with us during your recent visit to Wellington. I am delighted you enjoyed your time here, club room was spacious and freshley redecorated, staff in the Club Lounge were amazing and so was breakfast and high tea. We are committed to guest satisfaction and we certainly appreciate the opportunity to make sure your stay with us was comfortable and relaxed. Once again, thank you for taking the time to share your feedback with us. Yours sincerely, Scott Hamilton General Manager
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Great Stay

By

14 September 2016

Lovely hotel - quiet and luxurious. Best in Wellington Recommended.

Posted byHotelStaff
14 September 2016
Dear King Rollo, Thank you for your lovely comment. I am pleased you chose to stay with us whilst in Wellington. I have read your comment and I am delighted you enjoyed your time here, quiet and luxurious. We strive for high level of service in all aspects and we certainly appreciate the opportunity to make sure your stay with us was flawless and relaxed. Thank you again for taking the time to share your feedback with us. Warm regards, Scott Hamilton General Manager
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Arranging a trip on the ferry to the south island.

By

12 September 2016

The concierge staff took over the investigation and booking of ferry tickets for a day outing over to the south island, including making arrangement for the hotel transport to take us to the ferry terminal.

Posted byHotelStaff
12 September 2016
Dear Kim138, Thank you for your lovely comment. I am pleased you chose to stay with us during your recent visit to Wellington. I have read your comment and I am delighted the concierge team was able to assist you with your South Island trip. We strive for high level of service in all aspects and wanted to make sure you were made comfortable and relaxed. Thank you again for taking the time to share your feedback with us. Kindest regards, Scott Hamilton General Manager
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25th Wedding Anniversary

By

07 September 2016

club

It had been a few years ago since we stayed there. We booked in for the indulgence delicacy package. A nights accommodation, bottle of Mumm champagne, 3 course meal in the Chameleon restaurant and full breakfast the next morning.

The rooms on the 6th floor have recently been renovated and we could not fault it at all (loved the shower). The reception staff were excellent and made us feel very special.

The highlight of the entire stay had to be the service in the restaurant, not only were the staff friendly but the meal its self was amazing, choice of any 3 courses. Between us we had 2 seafood, 3 meat and the cheese board selection. We have eaten at some of the best restaurants in Wellington and although this is in a hotel it is well up there with the best.

We have now decided to make this an annual outing to treat ourselves. Would recommend this hotel and package to anyone.

Posted byHotelStaff
07 September 2016
Dear nzredwine, Thank you for your lovelyu comment. The team and I appreciate you choosing to stay with us to celebrate your 25th Wedding Anniversaries. I am delighted you enjoyed your time here, reception staff were excellent and made us feel very special, the service in the restaurant, staff were friendly , meal were amazing. We are committed to guest satisfaction and we certainly appreciate the opportunity to make sure your stay with us was comfortable and relaxed. We look forward to welcoming you back in the near future. Yours sincerely, Scott Hamilton General Manager
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Fantastic Location

By

31 August 2016

club

We stayed at the Intercontinental Wellington for 3 nights in August, 2016 and were extremely happy with the location. Shopping is just outside the door! We had great service from the moment that we arrived until check out. The room was comfortable, clean and spacious. Restaurant staff were friendly and professional and the food was delicious, we even had dessert and coffee delivered to our room after dinner. Robes, slippers and a pillow menu added a lovely touch! Extra large tv with plenty of Foxtel options. Lifts required you to swipe your room key card for added security. Overall it was a great experience, we will definitely return. Thanks

Posted byHotelStaff
01 September 2016
Dear Anonymous, Thank you for your lovely comment. The team and I are pleased you chose to stay with us whilst in Wellington. I have read your comment and I am delighted you had a fantastic time here, extremely happy with the location, shopping is just outside the door, great service from the moment we arrived through to the day we departed, room was comfortable, clean and spacious. Restaurant staff were friendly and professional and the food was delicious. We are committed to guest satisfaction and we certainly appreciate the opportunity given to make sure your stay with us was flawless and relaxed. We look forward to welcoming you back in the near future. Kindest regards, Scott Hamilton General Manager
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Great stay

By

31 August 2016

club

Great stay,good food, good staff. Concierge staff especially Jason the head concierge. there was nothing that was too much trouble

Posted byHotelStaff
31 August 2016
Dear Grant2016, Thank you for your lovely feedback. I am pleased you chose to stay with us during your recent visit to Wellington. I am delighted you enjoyed your time here, good food, good staff especially head of concierge. We are committed to guest satisfaction and we appreciate the opportunity to make sure your stay with us was comfortable and relaxed. Thank you again for taking the time to share your feedback with us. Warm regards, Scott Hamilton General Manager
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Excellent Location

By

31 August 2016

A excellent hotel location, staff and rooms. I would stay again.

Posted byHotelStaff
31 August 2016
Dear gozzer, Thank you for your lovely comment. The team and I are pleased you chose to stay with us during your recent visit to Wellington. I have read your comment and I am delighted you enjoyed your time here, excellent location, rooms and staff. We strive for high level of service in all aspects and we appreciate the opportunity to make sure your stay with us was flawless and relaxed. We look forward to welcoming you back in the near future. Yours sincerely, Scott Hamilton General Manager
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