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InterContinental Wuxi

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Hotel Reviews for InterContinental Wuxi
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 1238 reviews
87%
Recommend This Property

Ratings Breakdown

1238reviews

  • 5 Stars
    789
  • 4 Stars
    322
  • 3 Stars
    70
  • 2 Stars
    35
  • 1 Stars
    22

Excellent Stay at Intercontinental Wuxi

By

24 March 2017

I stay at the Intercontinental in Wuxi rather than any other hotel in the area for 2 reason:
1 - The breakfast iCafe, food is excellent, wide selection, dining area is clean and organized. And the staff go out of their way to make you feel welcome and comfortable. Every time I stay here Katherine always says hello and chats for a couple minutes. :)
2 - The Gym. Accessible early in the morning with good and clean equipment. A fresh bottle of water and towel at each machine.
I will continue to stay here when I visit Wuxi.

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Ventilation needs to be significantly improved at this hotel

By

23 March 2017

Ventilation and air quality in my room and in the entire hotel were bad. Aircon was windy at night even though adjusted to the lowest level. I asked to place two air purifiers in my room but still caught serious cold at the first night, thus couldn't attend the Marathon race in the following morning. Ventilation and aircon were completely switched off at the Chinese restaurant when I had lunch there on the second day. I raised this to the restaurant staff member, who however replied that this was hotel practice and she could do nothing about it. My take was that it was no good for health to stay in a hotel where air quality was seriously problematic. I also witnessed a staff member picked up from the ground a piece of muffin and threw it into the tray for guest consumption. Other than the above, to be fair, service at concierge was good.

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Great hotel

By

21 March 2017

club

Excellent hotel clean and comfortable with an excellent breakfast

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酒店位置好,性价比不错

By

21 March 2017

酒店位置很好,出行方便,周围餐饮也很丰富。
服务人员都很nice,工作效率也很高。
价格还算不错,还会继续入住。

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位置方便

By

21 March 2017

platinumelite

地理位置在市中心,容易到达,方便找寻,酒店的停车场很大位子很多,出行的话开车,地铁都可以,附近留商业中心,算是性价比不错的酒店

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整体合格,一般

By

20 March 2017

club

整体符合品牌以及五星酒店标准。但毫无亮点和特别之处。部分员工有待提高其素质。服务的态度和质量有参差不齐,有小部分员工态度很差,服务不到位,无视客人及其要求

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服务不错

By

20 March 2017

club

入住接待和反馈能力都可以
环境也算整洁 视野不错
早餐丰富…………………………………
周边交通也是非常方便
下次还会再体验洲际酒店

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非常适合周末自驾游的酒店

By

20 March 2017

第一次住无锡洲际之前其实是隔壁凯宾斯基的常客,对洲际印象最好的地方就是热情的服务和更加丰富的餐饮,可以说也是从无锡洲际开始关注IHG集团,开始发觉IHG的细致之处,大大改观了以往住过几次假日酒店的简单印象。
无锡是周末和朋友自驾出行的主要目的地之一,无锡洲际的吴粤中餐厅里的红汤面总是让人心心念念。洲际的地理位置绝佳,晚上可以走到附近商圈看看电影,也可以去南长街散散步,而晚上休息绝不会被噪音打扰,闹中取静。客房设施并不算新,跟附近的凯宾斯基、日航硬件设施上是差不多的水平,但是非常整洁,当然更重要的是服务。这次入住时前台说临时调整了房间,所以欢迎水果要晚些送到新的房间来,其实并不重要,但是连连道歉的态度让人感受很受尊重。这周末或下周末再和朋友一起去小住两天,依然选择洲际。

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Dedicated Concierge

By

19 March 2017

club

Concierge did a good job recording driver info, ensured follow up was done in communication among team and walk guest to car. Nice job!

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非常好的一次住宿经历

By

19 March 2017

之前一直是出差入住,来去匆匆。这次带家人入住,好好享受了一下酒店,工作人员一如既往的热情、友善,特别是前台,下次还会入住。

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健身房

By

18 March 2017

platinumelite

可以24小时开放,现在商务活动,经常晚上十点才回来,希望可以用健身房。
另外为什么需要输入五十个字符呢?评价简短精要就可以了!
后台设计人员需要考虑用户便利性!

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符合期望

By

18 March 2017

酒店各方面中规中矩,符合洲际的一贯标准。遗憾的是没有升级房型,另外健身房比较一般。送的迎宾水果盘的苹果很好吃。

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