 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.4
87%
Recommend This Property
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Sweet but not standard of an intercontinental
ByMalks
18 October 2020
For what it is I wouldn’t call it a 5 star hotel.
But the bed was very comfy
The tv was great and was smart
Surprise
By‘Amma
15 October 2020
The staff is incredibly kind and professional.
We always enjoy our stays at the Intercontinental. The rooms are lovely and spacious.
The only issue we encountered was garbage left in the coffee bar/drawer from prior guest. Empty beverage containers and wrappers. I spoke to the front desk about this, I’m sure it was an honest mistake. I did decide to get my coffee from Starbucks instead of making coffee in the room.
Fun
ByTPC Training
15 October 2020
Excellent front desk staff, check in and out. Friendly, professional and knowledgeable. Ready to help in any way.
Received great upgrade to top floor with great views and suite.
Great service, location, and stay for families
ByVisn418
15 October 2020
The hotel staff was friendly and attentive, the pool is the best in the city and fitness center is great. Beautiful hotel will stay there again next time we are in Chicago
historic getaway
ByDr. Beydoun
15 October 2020
Discover a unique historic getaway at the Luxury and elegance
InterContinental Chicago Magnificent Mile hotel is conveniently located in the heart of downtown premier location for shopping, dining, and entertainment.s walking distance from the top attractions in the city. i Visit the Riverwalk – all just steps from the Hotel door. Each room and suites include a coffeemaker, flat-screen TV, room service, premium bedding, and lovely downtown Chicago views. Complimentary Wi-Fi and convenient work desks make it easy to stay connected and productive throughout your stay. Whatever your pleasure, it’s all there for you. I highly recommend this hotel! great service.
Excellent Hotel
ByCane Cattivo
14 October 2020
We have been at the Intercontinental Chicago several times and have had consistently great experiences. Location is fabulous (in a most fabulous city) and rooms are elegant and with great views. Service was very attentive, and COVID precautions were excellent. We will be back!
Bday Get Away
ByFrank
13 October 2020
My wife brought me here for my 32nd bday and i wasn’t sold on her just telling me “we have to stay at Intercontinental on Magnificent Mile. I’ve read so many reviews!” But i let her book it anyway and i wasn’t one bit disappointed. Great staff. Clean everything. Nice location. We will be back.
BAD VISIT
ByMICHEL
10 October 2020
I ALWAYES STAY IN INTERCONTINENTAL,,,,
AND THIS IS WAS THE WORCE EVER HOTEL
VERY BAD!
Little Disappointed for 1st Stay
Bynathanusaexplorer
07 October 2020
Good location but the interior is quite old. Not much modern to it. The room layout is not ideal.
Great mini vacation
ByBigTex972
07 October 2020
Me and my wife loved the hotel from check in to check!!! Eva was amazing so attentive and informative. This was our first time in Chicago and we loved it ... hotel is in a perfect location walking distance to lots of places and the views OMG is all I can say we didn't wanna leave! Beautiful hotel super nice and helpful staff Eva is the best and we will definitely be back soon.
Excellent staff
ByGus77
05 October 2020
Eva checked us in and she was super nice and knowledgeable about the area and everything else
Excellent location that is running on a skeleton crew
ByJohnny Pneumonic
03 October 2020
I could see pre COVID how this hotel would be great. But with everything shut down at the hotel, including the public bathrooms, business center and restaurant, it was in reality a shell of it's former self. Excellent location and nice, polite staff. Unfortunately my couch in my suite had cloth damage and the front desk said they'd bring it up with housekeeping and that was the end of the discussion for them. It was embarrassing for me when my poor clients brought attention to the matter considering this is a top tier hotel.