 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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You get what you pay for
ByTraveler2020
03 December 2020
Good price but the facilities are a bit outdated. Free parking is provided.
Great service
ByCarlos
02 December 2020
Excellent service , very dedicated staff, very nice hotel close to MIA.
We definitely will be coming back.
Excelente Estadia
ByMapeso
01 December 2020
Siempre desee quedarme en este hotel para mis visitas de negocios. Pero casi siempre estaba lleno. Ahora logré reservar en esta oportunidad; ya ante la falta de servicio adecuado del Holiday Inn Miami-Doral; me enviaron al Holiday Express; y mi experiencia fue MUY MALA. y solo me quede una noche; ya que ya era tarde cuando arribe del aeropuerto, y luego de hacer las visitas de negocios; decidí irme y reservar en el Grupo IHG. Volveré en mis proximos viajes de negocios y turismo.
Atrociously bad service, no warning on wedding
ByJohnny35
01 December 2020
We were not told during the reservation process that our Pool side room would basically be dominated by a large, mask-free wedding and reception/dance party. Not hating on the wedding, just wouldn’t have stayed at that hotel or gotten a pool side room for a pool area that we couldn’t use because setup started at nine. Restaurant service was terrible. They didn’t take our order for 20 minutes, food didn’t come for another 50 minutes. Yes, over an hour waiting for just breakfast. Rooms were unimpressive, with tiny toilets, overpriced.
Surprisingly great stay
ByQuick
26 November 2020
Many hotels in Miami have such a bad reputation..weather its the cleanliness..customer service or even down to not having good food options..
My stay at the Intercontinental Miami Dural exceeded my expectations and I was pleasantly surprised..
Great service
ByThawk56
21 November 2020
The staff were very friendly. The value was good and the quality of the room was superb Great location for shopping and dinning
Dr. George Butler
Byjbut
20 November 2020
I enjoy my stay and look forward on return. Bed was comfortable. Room was clean. Business area was professional.
Comfortable stay in a moderately clean room
ByYimmer
19 November 2020
Drink rings on the entertainment bureau. Clearly indicating the solid surfaces were not wiped. Left overboard soap in the soap dish from the guest before me. The fact that the sheets were fresh and I was exhausted was the only thing that kept me in that room.
Check in experience was unpleasant, but often has been for the last several stays
GREAT STAY!
ByDEEPSEA66
19 November 2020
Enjoyed our stay, especially the evening drinks and food. Rooms were a little colder than I liked it,but it was a colder few days.
Great location
ByTafain
18 November 2020
I stay here before it ‘s great location , quiet free parking . There is no vending machine an we order a cranberry an pineapple juice from the bar it was over priced. We were on our anniversary an it’s just felt like the front desk clerk just didn’t really care when ask if there was anything they can do for us, I understand it’s Cov19. Then there were loud abnoxious drunk people, guest were not wearing their mask an front desk just ignore it.
Great service
ByBagboy
14 November 2020
The bed was very comfortable and pillows are the best. Everything about our stay was first rate. We love having a restaurant in house and theirs is excellent for dinner and breakfast. The staff for both are awesome! We will definitely be returning.
Bed just like home!
ByFrequent traveler
13 November 2020
This was the best IHG that I have stayed at. My first time at the InterContinental Brand. Very enthusiastic desk staff. I appreciated the gym being open 24hrs and it having plenty of equipment included barbells. The bed was equal to mine at home, wonderful!