 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Wonderful Stay
ByTraveler
17 August 2022
While the exterior of the building is a bit dated, they make up for it on the interior. My accommodations, the lobby restaurant and the Club Room were excellent.
The front desk staff as well as the Club Room staff were exceptional. Will surely be staying here again
clean rooms wonderful staff
ByT. Kuo
11 August 2022
I enjoyed my stay here. We checked in later in the evening and were all so tired. The staff was wonderful and helpful. They have valuable employees.
MI ESTADIA
Byroviro
08 August 2022
Excelente hotel ubicación de primera lo recomiendo ampliamente
Needs improvement
ByChuck Thomas
06 August 2022
Fell short of what a 4 star hotel should be. Carpet floors looked aged, thin walls heard neighbors argue all night. Got a view of a wall. Only good thing was the breakfast service.
Conrad Ba. - super attitude
ByLars
05 August 2022
Before Corona – roughly 2019 – I stayed 2-3 times here. Back then, Conrad Ba. was there already at your house and ever since, I do remember him as the figurehead for Service at a hotel. In any hotel I have stayed - and i lived / stayed in a lot of hotels globally -, only him sticked to my mind with his attitude and joy for his work.
This year, I also stayed twice in Doral and I was glad to see that Conrad is still / again with your house. For me, somehow he makes a difference. Please appreciate his gift.
Overall the quality is nice. It’s all great. The club lounge and the team in there are also very attentive, polite and helpful. We did enjoy our stay but definitely wanted to highlight that Conrad is a diamond.
Best regards
Excelentes camas
ByLoboguerrero
31 July 2022
Un sitio muy agradable, amplio y excelente limpieza. Personal del Hotel muy agradable y profesionales
Great hotel
ByKarinaT
31 July 2022
Amazing concierge Conrad!
Great stay! Loved everything
Birthday weekend
ByWestpalm
20 July 2022
Was hoping this stay was going to special but unfortunately it was for negative reasons. Had a very bad experience checking in. Ended up speaking to the supervisor Conrad who was very nice and professional . Went to our room and it was not as nice as I had hoped ordered a birthday surprise it never came . Thought we would go to club lounge but could not access it even though our key should of had access. The problem it seemed was I had made a booking for one night but changed it for two and the rate and room changed. Their system was showing the original room and I kept being told I did not have access to club floor breakfast not included etc etc when in fact my upto date reservation included breakfast and club Room Access. The whole weekend we went for breakfast and got told not allowed to eat in restaurant go to club room so had to keep going back to reception. It was very embarrassing for me as my husband was getting tired of it. I will say Fernando in club room was brilliant always a smile professional and Ashleigh in restaurant at breakfast was lovely also . I would like to thank Conrad for trying to sort out the issues but afraid right up to when we checked out there where problems . I would recommend this hotel but make sure you get your rate confirmed when checking in. Show your reservation paperwork . I was silly and thought being diamond Amassador which is top status would get me excellent memories but alas I was wrong
Doral intercontinental
ByKrish07
11 July 2022
Comfortable and quiet stay.clean rooms.check in was smooth and quick.
Avoid this property
ByUnsatisfactory advisor
09 July 2022
After almost two years of being a generous tipper. I get treated like dirt. This included, but is not limited to the AGM
Great stay
ByJenbad
02 July 2022
Booked this hotel for a quick stay. Check in was quick. Beds were super comfortable. Room was clean. Breakfast was perfect. Hotel overall is classy.
Tremendas Service
By
01 July 2022
I spend a lot of time in hotel, and I was so impressed with the welcome feeling I recived from Mrs Ana Cristina in the club lounge, she was great and very personable and made me feel at home, and the service was outstading. I will say you have a gem with her keep up the great work......