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InterContinental Alliance Resorts Palazzo at The Venetian Resort

InterContinental Alliance Resorts Palazzo at The Venetian Resortのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 3317 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

3317お客様レビュー

  • 5 スター
    2452
  • 4 スター
    522
  • 3 スター
    146
  • 2 スター
    110
  • 1 スター
    87

Poor experience

By

4月 11, 2022

Was checked in by a friendly person who gave me, as a Spire member, a complimentary early check in and late check out. The room was nice but there was dust all over the wooden railing above the bed. On the 2nd night I called down and spoke to someone as my partner was suffering with some health issues, He said he would send someone up and nobody came. Once we checked out then I found a charge for $113 for a late check out (even though I left at 11am and was given this anyway on the first night)
After a couple of emails to the reservations team thy told me to call the front desk to dispute the charges. Doing this would incur international call charges for me. This still hasn’t been resolved. Please don’t assume that everyone lives in the country that the hotel is in. My overall experience was poor to say the least

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Our top hotel choice when in Las Vegas!

By

3月 11, 2022

platinumelite

We highly recommend this location. The rooms/suites are amazing. The only negative for us was was having to wake up daily to a direct view of the Trump hotel tower. But obviously you cant change that.

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Service

By

2月 04, 2022

platinumelite

I put my important documents in the safe, left the hotel and when I got to the airport realized that I had left them behind. My wife called the hotel from the plane and before take off the items were located.

Then, we arranged postage home and they arrived safe and sound. The staff was so helpful and accomodating, the service was excellent and beyond anything that is currently being given in at this time in the industry.

Thank you so much.
Mark

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Great experience

By

12月 19, 2021

club

If you are doing Vegas, do it right. Stay at the Palazzo resort.

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Pleasant stay

By

12月 18, 2021

It was a pleasant stay. Even before my arrival the concierge lady was extremely helpful guiding me on what trips I could take while in Vegas. Wish I recall her name. The front desk staff was great, Mr. Mattheu.
Room was spacious with a good view. The mall has lots of restaurants to choose from. Location is great. They can offer a small fridge for your medicine which is awesome. The spa was fantastic with expert staff. The Best was their express check out which saved plenty of time.

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Premium King rooms are all the same

By

12月 16, 2021

Couldn't tell any difference between a King room and Premium King. Had room on 10th floor because I didn't want to wait for higher floor. We were supposed to have strip view but it was more like pool view and tops of buildings.
The room is lovely, beautifully appointed with crown molding, marble, lots of detail in the hardware and finishes. Three TVs too but didn't try them all. A nice quality build.
The mask mandate in Nevada is a nuisance and obviously if the smell of smoking penetrates the mask, so would a fine particle virus. This hotel is exceptionally clean and beautiful.

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Spacious

By

12月 15, 2021

platinumelite

The room was large and clean. The hotel has a great ambiance. I will go Palazzo next time when I am in the area.

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Great stay

By

12月 13, 2021

Loved staying at the Palazzo hotel. Prompt, courteous staff. Loved having my room cleaned daily which many hotels do not do anymore due to covid

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Great Stay!

By

12月 13, 2021

platinumelite

Always enjoy our stays at Palazzo. Staff is always so nice

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Great vacation

By

12月 09, 2021

My wife and I came to town for a weekend getaway and concert. I stay in hotels 4 nights per week on average and the Palazzo is the best hotel I have ever stayed in. We even decided to go back in 2 weeks

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Palazzo

By

12月 08, 2021

Always great staying at the Palazzo. Great food choices, beautiful decor and rooms. Security guards a pushy on the mask manadate. Table game minimums are up, didnt see a table game minimum under $25.

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Still a good choice on the Strip

By

12月 07, 2021

club

A return visit to the Palazzo after a few years showed it was still one of the best hotel options on the Strip. While room rates were relatively high during our stay (due to Thanksgiving and events in the city) it was still good value for the quality of the accommodation and service.

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