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InterContinental Seoul COEX

InterContinental Seoul COEXのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
94%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1423 お客様レビュー
94%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1423お客様レビュー

  • 5 スター
    1010
  • 4 スター
    313
  • 3 スター
    63
  • 2 スター
    18
  • 1 スター
    19

Great stay

By

12月 19, 2021

Always good service and friendly staff members. All department staff members are super nice. Definitely wanting to come back to this hotel in near future. Great Christmas decoration this year!

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Clean but old room...

By

12月 13, 2021

platinumelite

Good location in the middle of Gangnam Budiness district, COEX. Friendly staff, but the room is somewhat old.

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Great location

By

12月 08, 2021

platinumelite

This hotel is conveniently located above the COEX mall. It was very easy to pop down for some food and shopping.

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Great sleep/very clean facilities

By

12月 06, 2021

club

Check in was easy! And the staff was very welcoming and made me feel like I belonged there. Great first impression. They also helped me find a convenience store to grab something I forgot to pack on my trip. They had a map and were so nice when explaining to me. My room was very clean and I had a great night's sleep! <3

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Beautiful Hotel

By

11月 29, 2021

platinumelite

The hotel was beautiful and all of the Christmas decorations made it magical! It was so convenient to walk directly into the Starfield Coex mall where there was a variety of shopping, food, the aquarium and of course the famous library! We had a temple view room and it was lovely to look at both day and night. The staff went above and beyond to accommodate anything we needed while there. Every staff member we encountered was always very polite and professional.

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Good service but room was too hot

By

11月 29, 2021

This hotel is below the average of Intercontinental hotels that I stayed with before. The service was good but the room was out of date. The room temperature was also set very high and there is no way to reduce, which was very annoying.

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Great hotel for Ambassador members

By

11月 28, 2021

Great value and services for Spire Ambaddadors. Will be back!

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High standard of comfort, service and cleanliness in a great location

By

11月 27, 2021

Excellent place to stay for both business and leisure. Great location with connectivity, dining options . Rooms are.very clean and not once did I get worried about the pandemic during my stay there.

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Excellent property at Gangnam, Seoul

By

11月 26, 2021

As a Spire Ambassador, I just wanted to show a brief summary about this excellent property:

Great Location in Gangnam area: Well connected through public transportation

Professional service in Club Lounge: Big smile and warm-hearted care

Decent breakfast in Brasserie: Various types of foods and beverages

For the constructive criticism, the renovation of rooms may be required

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Kind Staff Makes all the Difference

By

11月 25, 2021

Really appreciate the kindness and hospitality of the hotel staff and their quick attention to any needs or issues. Very accommodating and proactive.

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충분히 만족하고 행복한 휴가

By

11月 24, 2021

platinumelite

가족과의 휴가를 위하여 주말 3박4일 동안 머물렀습니다. 인터컨티넨털 코엑스의 시설은 이제 오래되고 낙후되었다는 느낌이 있습니다. 그럼에도 불구하고 호텔 직원분들의 투숙객에 대한 서비스와 관리는 높은 수준을 유지하고 있어 비교적 낡은 호텔 시설의 단점을 충분히 극복하고 있다고 봅니다.
체크인 당일 저녁 객실 내 화장실에 문제가 발생하였으나, 객실 관리 직원이 빠르게 대응하여 주었고, 불편함으로 인하여 요청한 객실 변경 건도 신속히 대응하여 주었습니다. 빠르고 적극적인 조치에 남은 기간동안 더 이상의 불편함 없이 머무를 수 있었습니다.
최근 객실 내 어매니티가 록시땅으로 변경이 되었던데, 기존에 사용하던 아그라리아 제품보다 더 나은 것 같습니다. 사실 기존 제품 중 특히 샴푸는 사용성이 그렇게 좋지 않았었습니다.
특히 라운지 서비스에 큰 만족을 말하고 싶습니다. 다른 호텔과 달리 자녀를 동반하여 애프터눈 스낵 및 이브닝 칵테일을 즐길 수 있도록 서비스하는 부분은 가장 만족한 부분 중 하나입니다. 마침 할로윈 시즌을 맞이하여 자녀 동반한 경우 작은 이벤트를 준비하여 준 것도 무척 좋았습니다. 라운지 최하나 매니저님 비롯한 담당 직원분들의 능숙하고 친절한 서비스에 즐겁고 행복한 시간을 가족과 보낼 수 있었습니다.
주말에는 많은 사람들이 몰리다 보니 아침 식사 대기가 많이 발생하고 있습니다. 30분 이상 대기할 경우도 있는데, 별도의 번호표를 나누어 주는 방법 등으로 장시간 줄에서 대기하지 않도록 해주는 것도 좋겠습니다. 이미 다른 호텔에서도 사용하고 있는 방법이기도 하구요. 하지만 조식 식당의 음식은 여전히 좋은 수준을 유지하고 있어 좋았습니다.

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Great service

By

11月 23, 2021

platinumelite

Comfortable stay. Staff were very helpful. Liked the clean room and view. Appreciate the quick check in process.

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