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4자리 숫자가 일치해야 합니다.
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세션이 만료되었습니다. 회원 프로필에 로그인하십시오
죄송합니다. 현재 시스템이 작동하지 않습니다. 나중에 다시 시도하시거나 IHG® Rewards Club 고객 관리 센터 에 연락하셔서 도움을 요청하십시오.
프로필에 이메일 주소가 없습니까?

현지 IHG® Rewards Club 고객 관리 센터에 연락하셔서 PIN을 요청하시고 프로필에서 이메일 주소를 업데이트 하십시오. PIN을 받으신 후 www.ihg.com/updateemail에서 이메일 주소를 업데이트 하실 수도 있습니다.

FAQ(자주 묻는 질문)

저희 정보 센터에서 흔히 묻는 여러 질문에 대한 구체적인 답변들을 확인해 보십시오. 주제들을 살펴보시면, 궁금한 사항에 대한 답변을 편리하게 찾으실 수 있습니다.


프로그램

IHG® Rewards Club 프로그램에 등록하기 전에 했던 투숙에 대해 포인트나 마일리지를 받을 수 있습니까?
IHG® Rewards Club points cannot be retroactively credited for stays prior to enrolment.
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How can I enrol in IHG® Rewards Club?
Enrolment is easy and FREE. Simply go to the IHG® Rewards Club enrolment page, enrol at any of our hotels or contact the IHG® Rewards Club Service Centre.
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How soon after enrolment will I get a card?
You will receive your IHG® Rewards Club membership kit within 2-4 weeks after your first stay. You may also print your temporary card to use when travelling prior to receiving your membership kit.
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At what hotels can I earn IHG® Rewards Club Points when I stay?
Earn points through the IHG® Rewards Club family of brands: InterContinental Hotels & Resorts, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Holiday Inn Club Vacations, Staybridge Suites and Candlewood Suites.
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How many points do I earn when I stay?
If you enrol in IHG® Rewards Club at the time of your initial stay at any IHG branded hotel (excluding ANA partner hotels worldwide), you will earn 1,000 points for that qualified enroling stay. For subsequent stays, and for all stays if you enrol by some other means prior to your initial stay, you will earn:

10 IHG® Rewards Club base points per eligible $1 USD spent at all:Crowne Plaza Hotels & Resorts, Hotel Indigo, Holiday Inn, and Holiday Inn Express hotel brands
5 IHG® Rewards Club base points per eligible $1 USD spent at all:Staybridge Suites and Candlewood Suites
2,000 points per qualifying stay at an InterContinental Hotels & Resorts worldwide
2,000 points, 1,300 points or 600 points per qualifying stay at an ANA partner hotel
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Can I earn points and miles at the same time?
Your IHG® Rewards Club account must reflect either a points or a mileage earning preference. However, you can switch from one to the other at any time by clicking here. On rare occasions, there are IHG® Rewards Club promotions that offer points only, so if you are a mileage earner you will earn points on these offers. This information will be clearly displayed in the promotion details.
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Do IHG® Rewards Club Points expire?
To reward our guests who choose to stay with us more often, we focus more programme benefits toward members who earn and redeem on a regular basis. All points will expire after 12 months if there's no account activity. But it's easy to maintain your points balance. Just earn or redeem once a year through any of our IHG hotels or partners.
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How do I become an IHG® Rewards Club Gold Elite member?
IHG® Rewards Club Gold Elite membership will be awarded to you if you have a minimum of 10 nights at qualifying rates; earn at least 10,000 Elite Qualifying points during a calendar year. Once you have earned Gold Elite membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click here 링크는 새 브라우저 창에서 열립니다..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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How do I become an IHG® Rewards Club Platinum member?
IHG® Rewards Club Platinum Elite membership will be awarded to you if you have a minimum of 40 nights at qualifying rates; earn at least 40,000 Elite Qualifying points during a calendar year. Once you have earned Platinum Elite membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click here 링크는 새 브라우저 창에서 열립니다..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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How do I earn Spire Elite within IHG® Rewards Club?
The Spire Elite level within IHG® Rewards Club will be awarded to you if you have a minimum of 75 nights at qualifying rates; earn at least 75,000 Elite Qualifying points during a calendar year. Once you have earned the newest membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click here 링크는 새 브라우저 창에서 열립니다..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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If I qualify for the Spire Elite, how long will I be able to access my Choice Benefit?
Once you qualify for Spire Elite, you'll be able to access and choose your Choice Benefit until the end of the programme year (usually the end of the following calendar year.) For example, if you earn our newest membership level in August 2015, you'll have until 31 December 2016 to select your Choice Benefit.
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I would like to upgrade my friend to Platinum Elite, but my friend is not an IHG Rewards Club member. Is this possible?
Yes, you can nominate to upgrade someone to Platinum Elite but your friend will need to enrol in IHG Rewards Club first, by simply logging in to ihg.com/rewardsclub and selecting “Join IHG Rewards Club".
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As a Spire Elite member, if I choose 25,000 bonus points this year for my Choice Benefit and I requalify for Spire Elite next year, will I get to make another choice next year?
Yes, each year that you earn or maintain Spire Elite, you'll earn another Choice Benefit. And each year you can make a different choice.
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As a Spire Elite member, can I switch my Choice Benefit selection if I change my mind?
No, as both Choice Benefits are processed instantly, we are unable to reverse your choice once selected.
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As a Spire Elite member, I'm ready to choose my Choice Benefit! How do I make my selection and how long will it take to see the points or for my friend to be upgraded?
Simply log in to your account on ihg.com/rewardsclub and you'll be able to make your selection in your account. If you choose points, we'll deposit the points into your account immediately. If you choose to upgrade a friend to Platinum Elite, all you'll need is your friend's IHG Rewards Club member number (or have them sign up at ihg.com/rewardsclub if not already a member), and we'll instantly upgrade your friend to Platinum Elite.
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Can I earn points on meetings?
Yes, you can earn points on qualified meetings by becoming a member of IHG® Meeting Rewards. If you are already a IHG® Rewards Club member, click here to update your account. As a meeting planner, you become a Gold elite member after hosting one qualified event or become a Platinum elite after two qualified events.
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