 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
|
Gerenciar uma reserva
Precisa fazer alterações à sua reserva? Você veio ao lugar certo!
Já é um associado do IHG® Rewards Club? Faça login
para ver as reservas.
Excellent place to stay when visiting the Cleveland Clinic
ByLovesTo Travel
20 February 2020
We stayed at this hotel on a recent visit to the Cleveland Clinic. The central location with access to the covered Skyway to most buildings makes it the best choice! Welcoming, helpful staff, clean luxuriously- appointed facilities and convenient valet parking. The only downfall was the soft, feather filled pillows and the equally soft bed- neither of which were to our liking which made our night’s sleep less than restful.
Quality
ByRecent Stay
20 February 2020
Quality in every area. Friendly and kind staff. Excellence.
Convenient
Byajc30
20 February 2020
This property was very convenient to the Cleveland Clinic
Excellent Service
ByBrown
19 February 2020
Everything was perfect! The staff was great! We really enjoyed our stay.
Attentive staff dedicated to meeting all of my needs.
ByMae28
19 February 2020
Every staff member I interacted with made me feel very well cared for. It was evident that providing outstanding customer service is at the core of each and every employee.
Professional and friendly staff
ByShail
19 February 2020
Front desk staff very professional and friendly . Managers are very helpful and also help trainees. Valet and bell very prompt and friendly. Housekeeping extremely nice and understanding. Room service prompt.
Outstanding Accommodations
ByAW06
19 February 2020
Luxury Property with outstanding accommodations and Service.
The hotel accommodations and staff exceeded our expectations.
Upon entering the lobby we were enthusiastically greeted by the front desk staff. The lobby is beautifully designed and decorated with impressive fresh flowers throughout.
We arrived early in the day and our room was ready with no wait.
The room was large and very comfortable as was the bathroom.
Luxurious linens , towels and bath robes were provided throughout our stay with evening turndown service including bottled water and chocolates.
Great experience !!!!!!!!!!!!!!!!!
Bynana
18 February 2020
Great experience from check in to check out !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hospital Stay
ByJim48
18 February 2020
Very accessible to Clinic. Very good, caring staff at hotel. A 1 facility.
great hotel staff
ByHarry from Ohio
17 February 2020
Great staff / great stay. If you are in the Cleveland area or stopping for a extended stay at the Cleveland Clinic, this is your location and it is close to everything in the downtown areas. You can do no better............
Can’t wait to go back!
ByShayne76
14 February 2020
I stayed here for the convenience of the proximity to Cleveland Clinic. I enjoyed it so much, I’m planning a trip back to Cleveland just because I now Alsace a wonderful place to stay.
Top Drawer Hotel in all regards
ByEric
13 February 2020
Short stay but enjoyed very much. extremely comfortable.