 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
|
Excellent
ByJacqueline
29 November 2020
I enjoyed my stay very much. The only difficulty I had was getting into bed. I had a handicapped room and felt the bed was way too high. I am 5’4” and had to work my way onto the bed with a chair that had to be held onto while I struggled to get into bed. I felt it to be odd for a handicapped room. Other than that I enjoyed my stay.
I will be returning after the first of the year for additional tests at the Cleveland Clinic.
Hopefully we will be able to remedy the bed problem.
Thank you and see you next year.
Jacqueline
Great bed and overall room comfort
ByChuck
27 November 2020
Will choose this hotel for return visits. Staff was very accommodating and professional
AMAZING STAFF
ByJULI
26 November 2020
I HAD A VERY ENJOYABLE SAFE STAY AT THE CLEVELAND LOCATION. GREAT FOR ACCESSING THE CLEVELAND CLINIC.
Great service from room service]⁰
ByKar65
21 November 2020
While the food was just OK,
The delivery person made it a very pleasurable experience. He was very personable and respectful. (I must apologize for forgetting his name)
Great stay
ByEduardo
17 November 2020
I had a procedure on the Cleveland Clinic which requiered me to stay for 3 weeks. The friendly staff made us feel like home. Thanks a lot.
Exceptional Hotel
ByJohn
15 November 2020
We stay at the Intercontinental when we have appointments at the Cleveland Clinic. The management and staff are exceptional. The rooms are very clean and there is easy access to the skyway to go to the various locations at the Cleveland Clinic.
Excellent Experience
ByBeliever312
15 November 2020
I was a patient at the Cleveland Clinic which precipitated my stay at this particular hotel.
In spite of my medical condition, the stay at this hotel was memorable. The service was superior and the dining was exceptional.
Hospital visit
ByHospital visitor
14 November 2020
This is a great option when a hospital visit ends up as a multiple day stay that was not planned for out of town families
Hotel review
ByNeNe
14 November 2020
Everything about this hotel was a perfect experiance and we will probably be using it again. The room and room service was a definite plus. Thanks again for the shuttle service.
Cleveland clinic visit
ByMara
14 November 2020
Comfortable beds, great service and good restaurants
Not a handicap shower which we had requested
ByQueen
10 November 2020
Not handicap ——- Yes, there were bars in bathroom, but we had requested a handicap shower..... walk-in , not climb over —- disappointed to see this in a “handicap room”——- staff was friendly so that was a positive ——- the bed was very high off the ground —- makes it difficult for an older individual to get in and out of bed ——- there was adequate space in the roo m , so no complaints there
Cleveland
ByShoelaces
07 November 2020
I really enjoyed this place the staff was very friendly and attentive and the hotel was very clean and attractive.