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InterContinental Dallas

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Hotel Reviews for InterContinental Dallas
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 923 reviews
79%
Recommend This Property

Ratings Breakdown

923reviews

  • 5 Stars
    437
  • 4 Stars
    239
  • 3 Stars
    103
  • 2 Stars
    86
  • 1 Stars
    58

The hotel was not what I expected

By

28 February 2017

I was expecting a luxury hotel for the price, but that is not what I received. On the night of our arrival, the bathroom was not clean. There was floss and other items on the floor. That evening my husband looked in his nightstand and there was food in it. Both of these situations made us question the quality of the cleaning that is done.

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No issues

By

26 February 2017

club

Everything was smooth with absolutely no issues at all

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An excellent place to stay

By

24 February 2017

club

First off the staff by far contribute to the efficiency and quality of the hotel. Check in was an easy process and staff were very friendly and able answer questions. Other support staff in the hotel were friendly, always saying hello. Wait staff in the dining areas were ridiculously efficient and friendly as well.

The room was clean and adequate. There were minor cosmetic issues that can likely be attributed to the age of the hotel but they did not negatively impact the stay.

Overall, the hotel was nice and seemed to be well maintained. It is is close proximity to many restaurants, several within walking distance. Shopping is close by as well.

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Great Service

By

21 February 2017

club

Great experience and will definitely stay again. The staff was very friendly and attentive to your needs.

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Great Stay

By

21 February 2017

When in Addison, InterContinental is the place to stay.

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Comfortable bed, Fab staff but disappointing

By

20 February 2017

club

I've stayed in the Intercontinental in Paris, France

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Great business location.

By

20 February 2017

Enjoyed my stay here. It's priced appropriately. Breakfast cost is over priced in my opinion. Def stay here again. Rooms need updating and wifi is spotty

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Average

By

19 February 2017

platinumelite

Worst IC I've stayed at. No recognition of ambassador status, rooms are old and dated, the tv reception was terrible and in analogue

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Nice location and great service and great amenities

By

18 February 2017

location is perfect and great service and great amenities with starbucks and plenty of space in lower lobby

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Great front desk staff

By

17 February 2017

club

Intelligent and polite staff. Nice rooms and good location with many eating options if you don't want to eat in hotel. Great for business travelers.

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Comfortable stay

By

17 February 2017

club

Stayed here twice in the last 3 months. Comfortable room, friendly and attentive staff.

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Compassionate staff

By

16 February 2017

club

Our family had to face an unexpected tragedy during this visit and the IC staff was exceptionally kind and understanding and spared no efforts in making sure that our needs were met. Thank you.

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