FAQ | Kimpton Karma + IHG® Rewards Club| Kimpton Hotels

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最後限時特惠

These deals are fleeting yet fabulous. Felling spontaneous? Rates are good for stays within the next 7 days. Last Minute Deals.

建立個人識別碼
所有欄位皆為必填
如果您已在酒店加入 IHG® Rewards Club 優悅會, 則您需要建立一個 4 位數字的 個人識別碼,以便存取您的 IHG 優悅會帳戶。
未預期的伺服器錯誤
您的作業階段已經過期。請登入您的個人資料
非常抱歉,我們的系統目前暫時無法使用。請稍後再試一次或聯絡 IHG® Rewards Club 優悅會賓客關懷中心尋求協助。
輸入的 4 位數字號碼必須相符。
忘記個人識別碼?
所有欄位皆為必填
未預期的伺服器錯誤
您的作業階段已經過期。請登入您的個人資料
非常抱歉,我們的系統目前暫時無法使用。請稍後再試一次或聯絡 IHG® Rewards Club 優悅會賓客關懷中心尋求協助。
在您的個人資料中沒有電子郵件地址?

聯絡您當地的 IHG® Rewards Club 優悅會賓客關懷中心 以使用您的電子郵件地址取得您的個人識別碼 及更新您的個人資料。 您在收到個人識別碼時, 也可以透過以下網址更新您的電子郵件地址: www.ihg.com/updateemail

KimptonKarma 現已加入 IHG® Rewards Club 優悅會。我們已經向 Kimpton Karma 會員發送了新的會員號和 個人識別碼。如需幫助,請隨時聯絡我們.

即刻預訂
詳細內容較少 選填

* 必填欄位

** 最優房價搜尋不包括從屬機構房價。

沒有近期查看的飯店
管理預訂
已經是 IHG ® 優悅會會員了嗎? 檢視預訂。
檢視此次訂房

* 必填欄位

管理預訂
已經是 IHG ® 優悅會會員了嗎? 檢視預訂。
檢視此次訂房

* 必填欄位

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Kimpton FAQs

Unique Kimpton Benefits
  • When do I get complimentary WiFi?

    You’ll enjoy free WiFi as soon as you join IHG® Rewards Club.

    You’ll just need to log in to our free WiFi page when staying with us. Be sure to use the email address you sign in with to access your online profile.

    And what’s extra awesome is that you can sign into Kimpton WiFi anytime during your stay.

  • What do you mean by Custom Stay Preferences?
    Your stays with us are all about you.
    High or low floor? Let us know what makes you most comfortable and we’ll do our best to make it happen.
  • What's this I hear about a spa credit?
    At participating hotels, you can enjoy a $30 in room spa credit. Why not? You deserve it. To learn which hotels are participating, please see here.
  • What is the Inner Circle Amenity?
    A personalized special welcome amenity is your favorite beverage and snack delivered to your room during each stay. When you become an Inner Circle member, your profile expands to accept more custom preferences so we can get to know you better. Exact brand preference and amount are not guaranteed, but we'll do our best.
  • What is the Inner Circle Complimentary Chef’s Taste?
    Inner Circle members enjoy a complimentary chef's taste when enjoying dinner at a Kimpton restaurant. Be sure to let the restaurant know that you are an Inner Circle member upon arrival (a tip: You can always enter this in the Notes section in Open Table when making a reservation as well). The chef's taste is typically seasonal and is up to the discretion of each restaurant and chef. This perk is applicable toward dinner service only.
  • What is the Complimentary Night at New Hotels perk for Inner Circle members?
    We want our most loyal members to experience our new hotels once they’ve gotten their Kimpton sea legs. At that time, Inner Circle members are invited for one free night to try it out. Availability and offer dates are limited. At participating hotels.
  • How do I make sure I get a newspaper delivered to my room?
    As an Inner Circle member, you get your choice of newspaper. It will be delivered to your door as long as a preference is listed in your profile. If you don't have a preference noted, no paper will be delivered.
  • What is the Inner Circle Dedicated Phone Line?
    Just our way of making our members’ lives a little easier. The number is included in your Inner Circle welcome kit and monthly email statements.
  • Do you really give out the phone number to your CEO to Inner Circle members?
    You bet! When that Inner Circle “Batphone” rings, if Mike’s available, he’ll pick up.  The number is included in your monthly Inner Circle email statements.
About Raid the Bar
  • 什麼是“酒吧狂歡”?
    Who doesn’t love a free drink or snack?  Raid the Bar provides Elite IHG® Rewards Club members one $10 credit ($15 in NYC) to spend at either our restaurant bar or the in-room honor bar during each of your qualified stays.
  • Are all hotels participating in this benefit?

    Though nearly all Kimpton hotels participate in the mini bar perk, there are some that aren’t able to offer the restaurant bar benefit. These include:

    • New York City: Eventi, INK48
    • San Francisco: The Buchanan
    • Los Angeles: Wilshire
    • Salt Lake City: Monaco
    • Washington, DC: The George, The Carlyle
    • Cleveland: The Schofield
  • How does Raid the Bar work?
    Elite IHG® Rewards Club members receive a Raid the Bar card when you check-in. Just mark whether you used your credit (in-room or at the restaurant bar) and turn in the card at check-out. Please note: you will not receive this credit if the Raid the Bar card is not turned in.
  • Can I save my Raid the Bar card for my next stay?
    Nope. Use it or lose it.
  • Can I give the Raid the Bar card to the bartender?
    No. Your credit is given at check-out at the front desk. Simply sign your bar tab to your room and we will adjust the credit when you depart.
  • I never stop at the front desk to check out, can I call the front desk and let them know where to apply the credit?
    When our accounting department is happy, we're happy, so we appreciate you helping us by turning the card in at check-out. However, if you're one of our super-rushed road warriors, you can call the front desk to notify them that you're checking out and let them know where you used the credit. Remember, if you don't, we won't be able to properly credit your bill.
  • Can I use Raid the Bar for room service or dining in the restaurant?
    You can only use this benefit while in the bar/lounge area of participating restaurants. Trust us; you’ll love getting to know our bartenders.
  • Can I use the Raid the Bar for the bartender's gratuity?
    No. If inclined to tip our awesome bartenders, please do so separately. This benefit is not redeemable for tips or cash.
  • Can I use the credit at a different Kimpton hotel other than the one at I am staying?
    You can only use the credit at the Kimpton hotel that issued the Raid the Bar card to you. This benefit is not transferrable to other Kimpton Hotels.
  • Can I split my credit between the mini bar and the restaurant bar?
    Yikes, that sounds complicated! You must choose between one or the other, and indicate your choice on the back of your card.
  • What if I lose my card?
    Don't fret. We'll ask you where you used the credit at check-out.
  • Do I have to use the credit for a cocktail?
    Of course not! Our bartenders make a variety of mocktails (non-alcoholic beverages) for your sipping pleasure.
  • What if I want to dine at the bar?
    Your credit will be applied to anything from your bar tab. Not applicable for dining in the restaurant.
Inner Circle
  • Inner Circle 計畫會怎樣?
    好消息!作為 IHG® Rewards Club 優悅會最高等級的 Inner Circle 仍然是優悅會至悅精英會員中僅限受邀請才能加入的專屬尊貴等級。
  • Inner Circle 禮遇是否保持不變?
    當然不變!個人化 Inner Circle 設施服務、酒吧狂歡、主廚招待珍味和在參與活動之全新金普頓酒店的一晚獎勵住宿均保持不變。此外,如果您在 2017 年年末加入了 Inner Circle,則現在您可尊享優悅會至悅精英會員的豐富禮遇,包括客房升級和優先登記入住(如可提供),以及更多至臻豪禮。別忘了,優悅會至悅精英會員每次住宿還能賺取 100% 的獎勵積分!雙贏。 
  • 在洲際酒店品牌(或其他洲際酒店集團旗下酒店)住宿時,我能否享受我的 Inner Circle 禮遇?
    只有金普頓酒店才提供 Inner Circle 專屬禮遇和迎賓禮遇,但當您入住其他洲際酒店集團旗下酒店時,您可獲享優悅會至悅精英會員禮遇。請在此處瞭解優悅會至悅精英會員禮遇。
  • 我是 Inner Circle 會員,我是否還能享受金普頓新酒店特惠中的各項禮遇?
    當然可以!我們已經等不及去恭迎我們的 Inner Circle 旅行家下榻我們參與活動的眾多全新酒店。
  • 我是 Inner Circle 會員,新酒店特惠是否適用於洲際酒店集團旗下非金普頓品牌的酒店?
    目前不能。新酒店特惠僅限於參與活動的新開業金普頓酒店,並且通常只持續一段時間,具體優惠時段由各個酒店決定。請在此處瞭解哪些酒店目前提供獎勵住宿優惠。
  • 2018 年以後,我如何才能獲得 Inner Circle 資格?
    Qualification for Inner Circle in 2019 will be extended to members who have earned Spire Elite status, and then by invitation only to a select group of members who are true Kimpton loyalists.
Questions about Questions
  • I have more questions. Who can help?
    Our friendly Kimpton peeps stand
    ready to answer your questions.

    Call 1-888-695-4678

    Use #KimptonLove if you would like to
    spread some! Our Social Media team loves connecting with you to answer questions or just hear about how your day is going. Did we say how much we love photos from your Kimpton travels?

    Facebook: http://www.Facebook.com/Kimpton
    Twitter: @Kimpton
    Instagram: @Kimpton