San Francisco, July 14, 2017
To provide further awareness regarding the data security incident previously reported by Sabre, Kimpton Hotels & Restaurants (“Kimpton”) is notifying guests and advising them of ways to protect their payment card information. Sabre is a third-party vendor that facilitates the booking of hotel reservations made by consumers through hotels, online travel agencies, and similar booking services.
The unlawful access into Sabre’s Hospitality Solutions SynXis Central Reservations system may have affected personal information of consumers who made reservations at numerous hotels, including Kimpton. The data security incident did not occur on, nor did it affect, Kimpton’s systems nor the systems of its parent company, IHG.
Upon discovering the incident, Sabre engaged a digital forensics firm to conduct an investigation. On June 6, 2017, the digital forensics firm confirmed that certain reservation information within the Sabre system, including that of Kimpton customers, was accessed without authorization. Sabre advised that certain reservation information may have been accessed between August 10, 2016 and March 9, 2017.
Kimpton encourages customers to carefully review and monitor their payment card account statements. If a customer believes his or her payment card may have been affected, the customer should immediately contact their bank or card issuer. Kimpton confirmed that Sabre notified payment card networks so that they can coordinate with card issuing banks to monitor for fraudulent activity on cards used during the timeframe in which cards may have been compromised.
For more information regarding the data security incident, visit www.sabreconsumernotice.com or call 888-721-6305.
About Kimpton Hotels & Restaurants
San Francisco-based Kimpton Hotels & Restaurants is a leading brand of boutique hotels and restaurants and the acknowledged industry pioneer that first introduced the boutique hotel concept to the United States. In 1981, Bill Kimpton founded the company that today is renowned for making travelers feel genuinely cared for through thoughtful perks and amenities, bold, playful design and a sincerely personal style of guest service. Out to help people live full, balanced lives, Kimpton aims to inspire with touches like yoga mats in every room, complimentary coffee and tea to start the day, hosted evening Wine Hour, in-room fitness programming and complimentary bike rentals. The award-winning restaurants and bars are led by talented chefs and bartenders who offer guests a chance to dine like a local.
Kimpton is consistently ranked as one of the top companies in the Market Metrix Hospitality Index, Upper Upscale Segment, for Customer Satisfaction. The brand is highly-regarded for its innovative employee culture and benefits and has been named a FORTUNE magazine “Best Place to Work” seven times since 2009. Kimpton is continuously growing and currently operates over 60 hotels and 70 plus restaurants, bars and lounges in 30 plus cities in the U.S., Caribbean, and Europe. In January 2015, Kimpton became part of the InterContinental Hotels Group (IHG) family of hotel brands.
For more information, visit www.KimptonHotels.com.
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