Unfortunately we were disappointed! I was with my wife and two little kids, the hotel was obviously not full at all, it took them three hours to give us a room, this is not the point , we asked for a
family room or a suite or even connected rooms for the 4 of us : first they took us to the rooms and they were not connected which is impossible to leave my kids sleeeping alone ! Second they said they have a family suite and we were glad , but again the family suite has only one double bed without even a sofa bed so we have to add two extra beds ! What kind of ( family ) suite is this , knowing that we went from a building to another every time they want yo show us a room , we have ended with like 3 rooms on three hours! Every time we wait like 40 minutes to find another room.
And when we got the room we asked for the internet wifi and an extra blanket and a pillow for the sofa bed , it didnt work by phone , again after an hour waiting we have to get down and they brought them an hour later! Plus the reception thats most of the time empty .and it was so hard to answer the phone while reservation,.
The only thing that made us happy was the breakfast! It was really good.
Thanks for ur care . [Moins]