We stayed at this location as they were recommended as a choice to choose from Kennastone Medical Center. My brother was having open heart surgey and since we were not from there, we needed a place
The Staff we encountered were excellent and gave exceptional customer service. I have stayed at many Holiday Inn Express and Suites over the past 5 years with my Job, and I have to say I was not impressed with the rooms. There was not one queen size bed in the Hotel. So having 2 adults sharing a bed was very uncomfortable. The pillows needed to be replaced and I still question if the sheets were fresh.
When we first pulled up to the Hotel, the outside looked nice so I thought Ok this looks good. But once inside I started questioning myself. Then once we opened the doors to the rooms, I was not impressed. There was a musky smell to the room and just did not have that clean smell. We had considered changing hotels, but not having any luck we stayed. We were only at the Hotel to sleep, as the other hours were spent at the Hospital. [Less]