We visit this location often because we have family in the area. This is the ONLY time I ever felt disrespected by the cleaning staff.
The front desk staff were EXCELLENT, the hostess (Mary) in the
breakfast area was very pleasant and helpful, however, we had an issue with the housekeepers.
When I checked in I asked for a late check out. They told me I could check out at 12:30pm and I saw her write in in her book. I really appreciated her doing that for us. At 11:15am the next day the housekeeper came to the door and asked if we were ready to check out. We told him "no, that we had requested a late check out". About 30 minutes later he knocked on the door again and asked if we were ready to check out. We told him "no, we had asked for a late check out and would check out at 12:30pm". Right after that the front desk called and asked if we were ready to check out or did we need to request a late check out. I told him we had already requested a late check out at 12:30pm. Then at 12:30 we left the room the housekeeper was standing outside the room and said "are you finally done?". That was very rude. This is the first time this has ever happened and we stay at this hotel a lot. [Less]