As good as I expected.
When I go to a 4 star hotel, I expect a certain things, and Holiday Inn met this expectation.
The floor layout of the hotel for guests is like a horse-shoe with the lobby and restaurant on one
end and the guest rooms and meeting rooms filling the rest. My room was a long walk from the desk, up an elevator hidden behind a stairway. With my physical limitations it was difficult for me to walk that distance.
The staff were polite but reluctantly helpful. I had four interactions with the staff and each time felt that they didn’t care that I was spending time and money to stay there. This is the main reason I have given a 4-star instead of 5-star review. [Less]