Overall we were impressed with the hospitality at the Holiday Inn - Allentown West. We were offered a complimentary breakfast - very nice buffet.
A welcoming staff, particularly for IHG Reward
members. The cleanliness of room and hotel were excellent.
There were 2 issues while staying - both were immediately addressed by staff. Upon checking in our room door was not locking with the card key. Fortunately, we checked before we left the room. The issued was remedied by the hotel desk attendant.
And, upon returning to the hotel in the evening there was not a parking space available. The hotel seems to have work crews staying that are working on a nearby road project, so many trucks and pickup trucks were taking multiple spaces. We were told we could park by unloading circle near hotel entrance for evening. [Less]