I have stayed here a lot of times and never came across this before, so I know its a one off experience or I hope, The following happened on my recent stay. when I entered the room and went to open a
bottle of water, but it was already open and half empty, this was a shock to me as I have never came across this before, I did not inform staff at the time, but I did the next morning just so this does not happen again.
The front desk staff was very apologetic and told me I should have informed them straight away and they would of resolved the problem.
Saying this my stay was as always a very enjoyable experience and I was treated very well by the front desk staff.
I would recommend this hotel to everyone, its what a hotel should be like. [Less]