This is the second time that I have stayed at this hotel in the last six months. The location is ideal! There are wonderful restaurants, Museum's and shopping within easy walking distance of the
hotel in either hot or cold weather. It is also a very easy walk to the train/subway. The rooms are spacious with wonderfully comfortable beds! The shower head is remarkable better than much more expensive hotels and was a great way to get warm after coming in from a cold day at the Toronto Christmas Market.
The staff is friendly and thoughtful. I made a mistake when I was making the reservations which was quickly rectified with one quick phone call to the hotel - even though I had prepaid! When I asked for additional pillows it seemed as if they arrived in a minute being delivered by someone cheerful and kind. I look forward to staying in the hotel many more times! [Less]