Nice hotel but standard rooms very small.
This hotel is in a perfect location for us and was a change to our normal hotel. We have stayed in Holiday Inns before and been more than happy with the overall experience. However, having booked one
kingsize double room and a twin room on a standard tariff, for our stay, we were allocated two double rooms. This was sorted out by the reception staff and a twin room was eventually found. Having said that both kingsize double and twin standard rooms were exceedingly small, something you'd expect in a budget hotel chain rather than a prestigous group such a Holiday Inn. The staff were extremely pleasant and helpful, the hotel, bedrooms and reception were clean, tidy and a pleasure to be in. I would recommend this hotel to others but advise them that it may not be what they would expect from a Holiday in Kensington. [Less]