It can get complex if you have to extend your stay...
First, it's worth noting that GM Luis and front desk associate Marcus are the best people at this property. You take your chances with everyone else.
I had to keep extending the length of the
stay due to contract obligations with a local company. On the last day's extension, the front desk called and said to come down and renew keys (normal)...but I would also need to change rooms. So, I hurriedly packed everything & went to the front desk. A female employee asked for ID (normal)...but then commented to another person that she "needs to make sure I'm a guest here." I've been here a week. She then took an opportunity to poke a little fun at my home state. She was the only one laughing. Then, it turns out, I didn't have to switch rooms after all. So, I didn't have to pack everything & quickly race downstairs.
It's important to point out that you don't get any Spire perks when extending your stay. Maybe that has to do with the person behind the counter.
I love staying at this property - and have probably accumulated 60+ nights here. It would be well worth your time if you ask for Luis or Marcus and bypass everyone else. [Less]